Ratings based on 991 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from INDEPENDENCE
Posted 5 Mar 2024
Hotel is very close to shopping mall and dining places. Service is immediately rendered upon request. Hotel staff are very courteous and friendly.
by A verified traveler
Posted 26 Feb 2024
Too loud. We don’t have any sleep at all. They have that Bobapalooza concert on the ground for 2 days. It’s a rock concert. Not suitable for senior people who needs to relax. This Hotel is not thinking about their guest comfortable stay. I’m not so happy with our stay.
Comment from Hotel Management
3 Mar 2024 by erica, Hotel Management
Dear Nicolas,Thank you for sharing your feedback about your recent stay at Crimson Hotel Filinvest City, Manila. We understand that the noise from the Bobapalooza concert disrupted your sleep and made it difficult for you to relax. We apologize for any inconvenience this may have caused. Your comments have been duly noted and will be taken into account for future events. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,Erica PagpaguitanFront Office Manager
by A verified traveler
Posted 23 Feb 2024
by A verified traveler
Posted 12 Feb 2024
This is my go to whenever I am visiting family in the area. The hotel is just walks away from two malls and is very convenient. Though the hotel is showing its age. Staff were courteous and always greets you.
Comment from Hotel Management
3 Mar 2024 by erica, Hotel Management
Dear Arvin Cornell,Thank you for choosing Crimson Hotel Filinvest City, Manila as your go-to place when visiting your family in the area. We appreciate your compliments regarding our convenient location and friendly staff. We take note of your feedback about the hotel showing its age and will consider it for future improvements. We hope to welcome you back soon.Warm regards,Erica PagpaguitanFront Office Manager
by A verified traveler
Posted 6 Feb 2024
Hospitality, cleanliness, sanitation , safety and convince . Excellent & superb.
Comment from Hotel Management
3 Mar 2024 by erica, Hotel Management
Dear Donna-Rica,Thank you so much for your excellent and superb review! We greatly appreciate your kind words about our hospitality, cleanliness, sanitation, safety, and convenience. We strive to provide the best experience for our guests, and it is wonderful to know that we have succeeded in doing so during your stay.We look forward to welcoming you back to Crimson Hotel Filinvest City, Manila in the near future.Best regards,Erica PagpaguitanFront Office Manager
by A verified traveler
Posted 21 Dec 2023
The service was perfect, had a problem with the door access but got sorted.
Comment from Hotel Management
25 Dec 2023 by erica, Hotel Management
Dear Anthony,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. Apologies for the door access concern. We hope that this will not deter you from choosing Crimson Hotel in the future. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager
by A verified traveler
Aging.
Posted 18 Dec 2023 on HotelsThe room we stayed in was showing signs of aging, limited plug sockets, old furniture but not unexpected I guess for the age of this hotel. Breakfast buffet was good, staff excellent but there are better 5* hotels out there.
Saying that, I will probably return one day but may try out one or two of the other hotels in the area first.
by A verified traveler
Perfect place to stay
Posted 13 Dec 2023 on HotelsClean room. Comfortable bed. Great amenities. Had lots of parking space. Buffet breakfast was the best. Perfect place to stay.
Comment from Hotel Management
23 Dec 2023 by erica, Hotel Management
Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you are satisfied with the room, beds, breakfast and amenities that we have. At Crimson Hotel Filinvest City, Manila, we strive to provide our guests with a memorable experience, so we appreciate your kind words. Looking forward to welcome you back.Sincerely,Erica PagpaguitanFront Office Manager
by A verified traveler
Posted 8 Dec 2023
As a traveling executive, it was good to find a hotel with good food and accommodations.
The staff is very friendly and helpful. Another convenient feature is the access the Skyway.
The only area they can improve is their Gym Access which closes early. I will update experience after my next stay. God Bless!
Comment from Hotel Management
23 Dec 2023 by erica, Hotel Management
Dear Ervin,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests. On the other note, will revisit the operating hours of the gym, although it closes at 10PM daily.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager
by A verified traveler
Posted 5 Dec 2023 on Hotels
Our favourite hotel in Alabang which is steps away from Filinvest mall where you can buy, eat, do almost everything except swim in a beach
Comment from Hotel Management
23 Dec 2023 by erica, Hotel Management
Dear Ronnie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager