Ratings based on 994 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
I like this hotel and the facilities are top notch. I stay here every time I'm in Alabang.
Comment from Hotel Management
24 Apr 2024 by Jens Isaiah S. Antonio Asst. Guest Service Manager, Hotel Management
Dear Mr./Ms. Kevin,We're thrilled to be your go-to choice in Alabang! Thank you for your loyalty and kind words about our facilities. We can't wait to welcome you back for another fantastic stay!Best Regards,
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
24 Apr 2024 by Jens Isaiah S. Antonio Asst. Guest Service Manager, Hotel Management
Dear Mr./Ms. Rachel,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we'd like to learn more about what went wrong so we can address it. Please reach out to us directly to discuss further. Thank you.Best Regads,
by A verified traveler from INDEPENDENCE
Posted 22 Mar 2024
Comment from Hotel Management
24 Apr 2024 by Jens Isaiah S. Antonio Asst. Guest Service Manager, Hotel Management
Dear Mr./Ms. Nestor,We appreciate your feedback! If there's anything specific you feel we could improve upon, please feel free to share. We value your input and hope to have the opportunity to make your next stay even better!Best Regards,
by A verified traveler from INDEPENDENCE
Posted 15 Mar 2024
Comment from Hotel Management
24 Apr 2024 by Jens Isaiah S. Antonio Asst. Guest Service Manager, Hotel Management
Dear Mr./Ms. Nestor,Thank you for the perfect score! We're delighted to hear you had a wonderful experience with us. Looking forward to welcoming you back soon!Best Regards,
by A verified traveler from INDEPENDENCE
Posted 5 Mar 2024
Hotel is very close to shopping mall and dining places. Service is immediately rendered upon request. Hotel staff are very courteous and friendly.
Comment from Hotel Management
24 Apr 2024 by Jens Isaiah S. Antonio Asst. Guest Service Manager, Hotel Management
Dear Mr./Ms. Nestor,We're glad you enjoyed our convenient location and prompt service! Thank you for your kind words about our courteous and friendly staff. We look forward to welcoming you back for another pleasant stay!Best Regards,
by A verified traveler
Posted 26 Feb 2024
Too loud. We don’t have any sleep at all. They have that Bobapalooza concert on the ground for 2 days. It’s a rock concert. Not suitable for senior people who needs to relax. This Hotel is not thinking about their guest comfortable stay. I’m not so happy with our stay.
Comment from Hotel Management
3 Mar 2024 by erica, Hotel Management
Dear Nicolas,Thank you for sharing your feedback about your recent stay at Crimson Hotel Filinvest City, Manila. We understand that the noise from the Bobapalooza concert disrupted your sleep and made it difficult for you to relax. We apologize for any inconvenience this may have caused. Your comments have been duly noted and will be taken into account for future events. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,Erica PagpaguitanFront Office Manager
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
24 Apr 2024 by Jens Isaiah S. Antonio Asst. Guest Service Manager, Hotel Management
Dear Mr./Ms. Shou,We appreciate your feedback! If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.Best Regards,
by A verified traveler
Posted 12 Feb 2024
This is my go to whenever I am visiting family in the area. The hotel is just walks away from two malls and is very convenient. Though the hotel is showing its age. Staff were courteous and always greets you.
Comment from Hotel Management
3 Mar 2024 by erica, Hotel Management
Dear Arvin Cornell,Thank you for choosing Crimson Hotel Filinvest City, Manila as your go-to place when visiting your family in the area. We appreciate your compliments regarding our convenient location and friendly staff. We take note of your feedback about the hotel showing its age and will consider it for future improvements. We hope to welcome you back soon.Warm regards,Erica PagpaguitanFront Office Manager
by A verified traveler
Posted 6 Feb 2024
Hospitality, cleanliness, sanitation , safety and convince . Excellent & superb.
Comment from Hotel Management
3 Mar 2024 by erica, Hotel Management
Dear Donna-Rica,Thank you so much for your excellent and superb review! We greatly appreciate your kind words about our hospitality, cleanliness, sanitation, safety, and convenience. We strive to provide the best experience for our guests, and it is wonderful to know that we have succeeded in doing so during your stay.We look forward to welcoming you back to Crimson Hotel Filinvest City, Manila in the near future.Best regards,Erica PagpaguitanFront Office Manager
by A verified traveler
Worth the money.
Posted 22 Jan 2024 on HotelsThe food was good but limited for room service. The location is good, shopping food and easy access to the skyway for your trip to the airport.
The staff was vert nice and helpful. Wish I could have staied longer.
Comment from Hotel Management
24 Apr 2024 by Jens Isaiah S. Antonio Asst. Guest Service Manager, Hotel Management
Greetings!We're thrilled you enjoyed the food and our convenient location! Thank you for your kind words about our staff. We wish you could have stayed longer too! Looking forward to welcoming you back for a longer stay next time.Best Regards,
