Ratings based on 136 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Feb 2020 on Hotels
We had a restful, comfortable night at the Cocoon. The hotel staff made an effort to make our stay more pleasant.
5 out of 5
by A verified traveler

Posted 4 Feb 2020
Such a lovely friendly and homely hotel. The staff on reception were delightful and all the staff in the restaurant on the 6th floor were so attentive professional. I would definitely stay again.
4 out of 5
by A verified traveler

Posted 15 Jan 2020
For the cost per night, we thought this hotel was good value. Staff were friendly and tried their best to help meet our needs. We need a fridge that works for our medicines and most of those little black room fridges simply are not working. Plus we requested twin beds. So we asked for a room change and they gladly helped out. Other appliances were missing like hair dryer and kettle. Also quite a bit of noise from bar in street below but thats not part of the hotel.
4 out of 5
by A verified traveler

Overall great stay!

Posted 29 Nov 2019 on Hotels
Location is good. Lots of restaurant around the area. Easy to get Grab or Taxi transportation. Entire staff are friendly. They always address you by your name. Free breakfast was good too. Room is clean and smells fresh. The only thing is the sides of shower door and walls towards the bottom have molds. They should clean that because that's not healthy and it looks like it has accumulated for a long time. Other than that, service was superb!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2019
5 out of 5
by A verified traveler

Posted 13 Jul 2019
I enjoyed my stay overall
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2019 on Travelocity
5 out of 5
by A verified traveler

Posted 30 Apr 2019
Great staff. Responsive and professional. The rooms are comfortable and the amenities are surprisingly plentiful. The full size tub is a bonus and there's a good supply of hot water. The location is perfect to all points in Quezon City.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Mar 2019
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2019
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