Ratings based on 991 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
I think the recent threats maybe have the staff less hospitable and more alert mode. I felt more watched than served.
Comment from Hotel Management
20 Apr 2024 by nobu hotel manila , Hotel Management
Dear Mr. Ntianu,Thank you for your 5-star rating despite your uncomfortable experience during your stay. Please rest assured that your safety is our top priority. Your comments will be shared with our team to ensure that we maintain hospitality while ensuring guest safety.We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Sincerely,Nobu Hotel Manila
by A verified traveler
Posted 9 Apr 2024
Not enough options for joined room, parking is inconvenient, and it took a few calls to get room cleaning.
Comment from Hotel Management
13 Apr 2024 by Nobu hotel manila, Hotel Management
Dear Ms. Meisy,Thank you for sharing your feedback during your recent stay with us. We apologize for the inconvenience you experienced, particularly with regards to your preferences not being met, the location of parking, and the wait for the room to be cleaned. We always value our guests who are keen in giving us their feedback as it helps us improve our services. Rest assured that we shared your feedback to the relevant departments.We hope that this would not deter you from further experiencing what Nobu Hotel Manila has to offer, and we look forward to your return.Sincerely,Nobu Hotel Manila
by A verified traveler from American Canyon
Posted 3 Apr 2024
Excellent stay!!!
Comment from Hotel Management
9 Apr 2024 by Nobu Hotel Manila, Hotel Management
Dear Homer, Thank you for your positive rating and excellent comment on your recent stay with us. We hope you had a wonderful stay and we look forward to welcoming you again,Sincerely,Nobu Hotel Manila
by A verified traveler
Posted 26 Mar 2024
Amazing property with even more amazing staff. The location is a 10, you can spend your entire stay in the massive compound, complete with a mega mall.
Comment from Hotel Management
29 Mar 2024 by nobu hotel manila, Hotel Management
Dear Ms. Aya,Thank you for your perfect rating and for your positive review. We are thrilled to hear that we were able to meet your expectations in terms of location and especially service. We will share your feedback with the team.We hope that you will return soon so you may discover other areas within the Nobu or City of Dreams Manila that you didn't get the time to fully enjoy during this occasion.Sincerely,Nobu Hotel Manila
by A verified traveler
Posted 26 Mar 2024
by A verified traveler
Posted 25 Mar 2024
Convenient and close to the Mall Of Asia, Ayala Mall Manila and Airport.
Comment from Hotel Management
29 Mar 2024 by nobu hotel manila, Hotel Management
Dear Mr. Rommelito,Thank you for your perfect rating and for your positive review. We are thrilled to hear that we were able to meet your expectations in terms of location. We hope that you will return soon so you may discover other areas within the Nobu or City of Dreams Manila that you didn't get the time to fully enjoy during this occasion.Sincerely,Nobu Hotel Manila
by A verified traveler from American Canyon
Posted 19 Mar 2024
great experience staff are corteous.
Comment from Hotel Management
20 Mar 2024 by Nobu Hotel Manila, Hotel Management
Dear Homer,Thank your for sharing your positive rating and excellent feedback on your recent stay with us. We are happy to know that you had an enjoyable stay. We look forward to welcoming you again. Sincerely, Nobu Hotel Manila
by A verified traveler
Posted 18 Mar 2024
I didn’t like that i have to register my guess so that we can use the gym and pool.
Comment from Hotel Management
20 Mar 2024 by Nobu Hotel Manila, Hotel Management
Dear Jon Marie, Thank you for sharing your feedback on your recent stay with us. We apologize for any inconvenience caused by registration of your accompany to make use of the facilities. Thank you once again and we hope to welcome you again. Sincerely,Nobu Hotel Manila
by A verified traveler
Posted 15 Mar 2024
n/c
Comment from Hotel Management
20 Mar 2024 by Nobu Hotel Manila, Hotel Management
Dear Marcelo,Thank you for your excellent rating on your recent visit. We hope you had an enjoyable stay and we look forward to having you back again.Sincerely,Nobu Hotel Manila
by A verified traveler from Port Orchard
Posted 29 Feb 2024
Can't bring in food from the outside.
Comment from Hotel Management
2 Mar 2024 by nobu hotel manila, Hotel Management
Dear Ms. Jackelyn,Thank you for taking the time to review Nobu Hotel Manila. We apologize for failing to meet your expectations regarding our policy on outside food. We appreciate your understanding. We hope that on your next visit, you and your family would have time to explore the variety of dining options at Nobu Hotel and the sprawling luxury resort City of Dreams Manila.Sincerely,Nobu Hotel Manila
