Ratings based on 961 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Auburn
Posted 15 Apr 2024
City Garden Hotel Makati has good value for your money. Rooms are clean and comfortable. Staff is very friendly and attentive. One of the bellhops went beyond what was expected. We were transferring to our next hotel, which was the next block up the street. I was about to call a ride share service and the bellhop stated he would just bring all our bags there for us. I was quite impressed and appreciative for his kindness. We will definitely stay here in the future.
Comment from Hotel Management
17 Apr 2024 by GM Tim, Hotel Management
Thank you so much for the wonderful feedback and we are truly delighted to know you had a great time. We are all looking forward in welcoming you back soon.
by A verified traveler from Chesapeake
Posted 14 Apr 2024
Comment from Hotel Management
15 Apr 2024 by GM Tim, Hotel Management
We regret to hear the low review score and we are more than happy to hear feedback for us to improve.
by A verified traveler from Dublin 6
Posted 12 Apr 2024
Nice hotel in a convenient location. The bedroom was spacious and the bed comfortable. The breakfast was delicious and the staff friendly!
Comment from Hotel Management
15 Apr 2024 by GM Tim, Hotel Management
Thank you so much for sharing to us your wonderful feedback and we are truly delighted to know you had a great time. We look forward in serving you once again.
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
11 Apr 2024 by GM Tim, Hotel Management
Thank you for the positive feedback and we are delighted to know you had a great time. We are all looking forward in welcoming you back soon.
by A verified traveler
Posted 8 Apr 2024
Everyone was extremely pleasant
Comment from Hotel Management
15 Apr 2024 by GM Tim, Hotel Management
Thank you so much for sharing to us your wonderful feedback and we are truly delighted to know you had a great time. We look forward in serving you once again.
by A verified traveler
Posted 6 Apr 2024
Excellent staff and helpful. Excellent on Knowledgeable of customer services.
Comment from Hotel Management
15 Apr 2024 by GM Tim, Hotel Management
Thank you so much for sharing to us your wonderful feedback and we are truly delighted to know you had a great time. We look forward in serving you once again.
by A verified traveler
Posted 4 Apr 2024
Very loud outside surrounding area is dirty
Comment from Hotel Management
5 Apr 2024 by GM Tim, Hotel Management
Thank you for your feedback and due to the central location, our area can be too vibrant for some travelers. Rest assured cleanliness in our hotel is our top priority.
by A verified traveler
Posted 1 Apr 2024
The staff were very nice and professional 👏
Comment from Hotel Management
2 Apr 2024 by GM Tim, Hotel Management
Thank you so much for the wonderful feedback and we are delighted to know you had a great time. We are all looking forward in serving you once again.
by A verified traveler from LEXINGTON
Posted 31 Mar 2024
Ok
Comment from Hotel Management
1 Apr 2024 by GM Tim, Hotel Management
Thank you for the positive feedback and we are truly delighted to know you had a great time. We are all looking forward in welcoming you back soon.
by A verified traveler
Posted 30 Mar 2024
Great property with friendly staff and the location is ideal for night life activities. I’ll definitely be back on my next trip.
Comment from Hotel Management
2 Apr 2024 by GM Tim, Hotel Management
Thank you so much for the wonderful feedback and we are delighted to know you had a great time. We are all looking forward in serving you once again.
