Citizen Hotel

Star Rating
3 out of 5
Photo gallery


4.0 / 5Very Good
16 reviews


  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Bar


What's nearby

  • Popular Location
    Makati Museum
    1 min walk
  • Popular Location
    Glorietta Mall
    3 min drive
  • Popular Location
    Circuit Makati
    3 min drive

Book online or call:

1 800 1 114 2468

Your dates need to occur after 2019-12-07. Try updating your dates to see prices for your trip.

    About this area


    Located in Makati, Citizen Hotel is in the historical district and near the airport. Fort Bonifacio and San Agustin Church are notable landmarks, and some of the area's popular attractions include Manila Ocean Park and Star City. Looking to enjoy an event or a game while in town? See what's going on at Smart Araneta Coliseum, or consider a night out at Oasis Manila.

    Visit our Makati travel guide

    What's nearby

    • Popular Location
      Makati Museum - 1 min walk
    • Popular Location
      Glorietta Mall - 3 min drive
    • Popular Location
      Circuit Makati - 3 min drive
    • Popular Location
      St Luke's Medical Center Global City - 4 min drive
    • Popular Location
      Ayala Center - 13 min drive

    Getting around

    • Guadalupe Station - 7 min drive
    • Manila EDSA Station - 10 min drive
    • Manila (MNL-Ninoy Aquino Intl.) - 25 min drive

    About this property

    Citizen Hotel

    This hotel features a restaurant, a bar/lounge and concierge services. Other amenities include a 24-hour front desk. All rooms are soundproofed and offer free WiFi and free local calls. For a bit of entertainment, guests will have flat-screen TVs with digital channels, and other amenities include free bottled water and safes.

    Property amenities


    • Available in all rooms: Free WiFi

    Parking and public transport

    • No on-site parking available

    Food and drink

    • 1 restaurant
    • 1 bar

    Family friendly

    • Soundproofed rooms


    • Lift

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Luggage storage

    Languages spoken

    • English
    • Filipino


    • Designated smoking areas (fines apply)

    Room amenities


    • Air conditioning
    • Linens


    • Bidet
    • Free toiletries
    • Towels


    • digital channels
    • flat-screen TV

    Food and drink

    • Free bottled water


    • Free local calls
    • Phone
    • Safe
    • Soundproofing

    Frequently asked questions


    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    They are renovating this hotel. The room was in excellent condition. The staff was super friendly and very helpful. The restobar attached had a very pleasing atmosphere as well. The staff in the restobar was just as pleasant as the hotel staff. I enjoyed my stay here immensely.

    Stayed 8 nights in Nov 2019

    4/5 Good

    • Liked: Staff & service, amenities

    Stayed 5 nights in Nov 2019


    • Disliked: Property conditions & facilities, room comfort

    Worst stay ever! Ruined our family staycation!!

    This hotel facilities ruined our family staycation! Upon viewing some of the reviews, i blv that the hotel was good because of its good rate. Before checking in, I called the hotel to reserve us a parking as we are bringing our vehicle with us. According to the receptionist, they have alotted parking at the basemate, surprisingly when we arrived around 10pm bec of the heavy traffic from the airport we took about 2 hrs going there! Well, to continue my story, upon arriving, they saw us that our vehicle is a van and told me that they hve no parking for such huge vehicle, they ask me if i can wait until the 3 other cars parked infront were home then we can park. So since the management didnot given me my refund. We choose to stay. I keep on asking them if the parking was available and yes? Fortunately, it became available by 145am the next day. My husbnad choose to stay at the vehicle bec the place looks not safe at all. That was 145am, but before that, i noticed that the ac is leaking, and its very dangerous for a pregnant like me if i got slip on the floor, so i ask if they can fix it. They arrives and maintenance advises to transfer into another room. After an hr of our transfer to another room, i noticed that the ac is bot properly functioning and my son was asking why is so hot! Dammmned!!!! I am very frustrated! Imagine! At 3 am we dont have good sleep bec of their poor! Very poor facilities!! Plus point here are only the staffs. Nothing more nothing less!Think b4 u book

    Stayed 1 night in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    The interiors were pleasing and well executed, light fixtures looked amazing, and I’m obsessed with the murals. However, the room didn’t have an actual window other than the one facing a tiny courtyard. A few mirrors would have been helpful. Furniture in common spaces were design-y, trendy and cool however the furniture in the room was a bit lacking. A desk or a coffee table and a chair should do it given the size of the room. Loved that there is a bidet, steady internet connection, and Netflix and Youtube on the tv. Staff was great and helpful.

    Stayed 2 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    New and the price is just right. Thanks

    Stayed 1 night in Sep 2019

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