Ratings based on 1,424 Verified Reviews

3.6 out of 5
81% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 02 22, 17
Pros: Very nice and clesn
Location: It closed to store's and restuarant
The place is very comfortable and the room and stuff is very friendly,
5 out of 5
Recommended
for Everyone
by A verified traveler from G

the hotel was excellent as well as relaxing

Posted 02 22, 17
I so enjoyed my time at this hotel. You cannot beat the Staff and the acomadations they provide. Plus I love that the hotel is right across the street from the U.S. embassy. Not only that you have a lot of nice places to eat and you have 2 malls close by. One is Robinson Mall and the other is the Asian Mall. I love staying at this place because it really relaxes me to stay at such a nice place
2 out of 5
by A verified traveler

HOTEL STAFF

Posted 02 21, 17
Pros: we only chose this hotel because its the nearest to the us embassy. and because of the rating, but NO!,, the rating lied.
Cons: the way they handle reservation and booking. and the staff at the lobby.
we have to call overseas just for the hotel to let my parent in. Worst! they did not even offer drinks they ask for cash payment for the breakfast buffet, they did not give an option that it can be charge on the room lack of knowledge to handle guest problem
5 out of 5
Recommended
for Everyone
by A verified traveler from gq

Great hotel

Posted 01 26, 17
Arrived at 10am and they allowed to check us in with no extta cost. Staffs are very accommodating. Breakfast was al great. Check out was quick. Overall stay was perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Luneta Park

Posted 01 24, 17
The Staff are nice and they keep up with Room cleaning. It is close US Embassy and other places that I need to go - like Luneta Park for morning walk, places to eat. And I can even see Manila Bay too.
1 out of 5
by A verified traveler from virginia

Posted 01 18, 17
staff isn't friendly at all. bathroom not flushing, no shampoo or conditioner have to buy ur own... so if u want ur stay be miserable, book here.
4 out of 5
Recommended
for Everyone
by A verified traveler from Corona CA

Great location...accessible to shopping centers...

Posted 12 26, 16
Buffet breakfast was great....staff courteous and helpful....bedsheets and towels changed daily....a great place to stay...
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted 12 25, 16
Overall very satisfied. I will consider to comensure back to stay again.
3 out of 5
by A verified traveler from Pensacola, Fl

Close to US embassy

Posted 12 16, 16
Only thing going for this hotel was it proximity to the US embassy. Upon arrival at check in, I was the only one in line. It took over 10 minutes to complete the entire process. the room was large but the tub was 3/4 the size of a normal tub. Some time at 11 pm the family of 4 or 5 checked in in the adjacent room at was awoken from the noise. At preakfast the scrambled eggs were cooked soft, still runny. I requested an omelette as a sign stated I could request. 25 minutes later no omlette. I stayed 2 nights and upping check out I was in the lobby and asked for check out at 5:55 am. We ate breakfast, and returned to the counter at 6:10. We were told our room has not been cleared yet. We waited another 5 minutes for a total 20 minutes for check out.
3 out of 5
by A verified traveler

Posted 12 12, 16
It's alright but it needs more better arrangement within the lobby and comfortable bed