Ratings based on 1,441 Verified Reviews

3.6 out of 5
81% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Scammers

Posted 03 23, 17
Pros: Not the attitude of the reception as they made the customer wait for two hours as they claimed they couldn't find the reservation at first.
Cons: Change Management
I made a reservation for a future employee to stay at this hotel. She is a poor philapino. Because she is young they made her pay for the room even though I made the reservation and paid with a credit card. Please refund any monies you withdrew from my credit card.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

This hotel has a good location

Posted 03 23, 17
Pros: The best thing about this hotel is the location. It is within walking distance of the LRT which enables you to travel all over Manila.
My girlfriend and I booked for one week in March, 2017. Our 9th floor ordinary room had a nice view of the Roxas Avenue and the Manila Bay, but the room was small, and the walls were so thin that you could hear noise from the room next door. Also disappointing was the exercise room, and the breakfast buffet. I like to work out while travelling, but their gym equipment--the treadmill, dumbbells and stationary bicycle--were of such cheap, inferior quality that I refused to use them. The breakfast buffet tended to feature the same limited options each morning, though the service was quite friendly and good. The best thing about this hotel is the location. It is within walking distance of the LRT which enables you to travel all over Manila.
3 out of 5
Recommended
for Everyone
by A verified traveler

its close to the U.S. Embassy

Posted 03 22, 17
Per to my brother the space is nice and clean its close to the U.S Embassy if you have an appointment its really convenient.All in all it was ok .
4 out of 5
Recommended
for Everyone
by A verified traveler from Baguio City, Philippines

Posted 03 20, 17
Places to eat are nearby, area convenient to LRT and Embassy, after a long day tho don't expect to be able to swim in pool and relax as it's only open from 8am to 5pm which is kinda stupid since they are not paying for Life Guard anyway. Workout gym closes at 7pm, also an inconvenience for the guest who would like to use at end of their day. Overall, the pros and cons of this place are a push, only thing going for this place is location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Woodbridge, VA

Close to everything. Friendly staff.

Posted 03 19, 17
Pros: Moderately price and friendly staff.
Cons: Breakfast food selection. Add more selection on the menu.
Location: Walking distance to landmarks, parks and shopping mall.
Friendly staff and assisted you with your needs. Moderately price and would recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel and the food was also very good.

Posted 03 19, 17
Pros: It was all good.
Cons: No.
Location: Close to Asia mall and the casinos.
It was very close to the US Embassy and we liked our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from o

walking distance/across US embassy.close to airprt

Posted 03 14, 17
staff are very accomodating & kind.free bfast.close to airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from Levittown, N. Y.

In town for a wedding

Posted 03 10, 17
Pros: Clean facility with a very friendly staff, great location.
Flew in from New York with my family (wife and two boys 7 & 8) to attend a 3:30 PM wedding at the Manila Cathedral. Perfectly located for the wedding. Grab car service was excellent. After the wedding it was back to the Bay View to rest for a bit before changing into evening clothing for the reception at the Grand Hyatt at 8 PM. Returned to the Bay View at 1 AM and caught a great nights sleep. In the morning had a good breakfast (very reasonably priced) and it was off to Cavite for a few days before heading off to Singapore. All in all a great two week trip through S.E. Asia and it all started at the Bay View!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 02 22, 17
Pros: Very nice and clesn
Location: It closed to store's and restuarant
The place is very comfortable and the room and stuff is very friendly,
5 out of 5
Recommended
for Everyone
by A verified traveler from G

the hotel was excellent as well as relaxing

Posted 02 22, 17
I so enjoyed my time at this hotel. You cannot beat the Staff and the acomadations they provide. Plus I love that the hotel is right across the street from the U.S. embassy. Not only that you have a lot of nice places to eat and you have 2 malls close by. One is Robinson Mall and the other is the Asian Mall. I love staying at this place because it really relaxes me to stay at such a nice place