Ratings based on 869 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
The hotel provided a pleasant and hygienic environment, and the staff demonstrated a commendable level of assistance. However, the incessant noise from traffic throughout the night posed a significant inconvenience.
by A verified traveler
Posted 24 Mar 2024
Pros:The lobby is very nice and welcoming. Housekeeping were very nice and helpful.
Cons: the bed is not the usual hotel beds, it’s uncomfortable. I asked them to moved me to the higher floor because the outside noise woke me up.
by A verified traveler
Posted 12 Mar 2024
Very comfy, laundry is available, gym, swimming pool, nice staff. Refrigerator, microwave and kettle is a plus for me.
Shopping is just a walk away, massage, hair salon. Love this place ❤️ 💕 😍
by A verified traveler
Posted 2 Mar 2024
Clean and spacious
Comment from Hotel Management
8 Mar 2024 by Maria Tanglao, Hotel Management
Dear Alma, Thank you for your review! We're glad that you had a wonderful experience at our hotel. Your compliments about our hotel cleanliness made our day! We appreciate your support and can't wait to have you back for another outstanding stay.Sincerely,
by A verified traveler
Posted 26 Feb 2024
Staff are very friendly and kind.
Parking space is very tight.
Recommending to tie up with next door parking facility fro a discounted rate.
Comment from Hotel Management
8 Mar 2024 by Maria Tanglao, Hotel Management
Thank you for your feedback! We appreciate your commendation to out staff. We have taken note on your comment regarding on the parking please be assure that we take your concerns seriously, and we will address your concern with the utmost urgencyBest regards,
by A verified traveler
Posted 23 Feb 2024
by A verified traveler
Posted 20 Feb 2024
The hotel has a luxury aesthetic lounge. Parking is terrible as guards/process where not coordinated with going in and out as 2 times I was halted because somebody is going down, ticket card is also being asked everytime you go out which doesn’t make sense.
Comment from Hotel Management
8 Mar 2024 by Maria Tanglao, Hotel Management
Dear Ruben, Thank you for your comment. We sincerely apologize for any inconvenience you experienced during your stay. Please be assured that we take your concerns seriously, and we will address each point you raised with the utmost urgency. Thank you for bringing these matters to our attention, and we look forward to the opportunity to regain your trust.Sincerely,
by A verified traveler
Posted 17 Feb 2024
Safe and secure
Comment from Hotel Management
8 Mar 2024 by Maria Tanglao, Hotel Management
Dear Zoilo, Thank you for your positive feedback! We're glad to hear that you had a great stay.We hope to see you again in the future!Sincerely,
by A verified traveler
Posted 13 Feb 2024
Pool is awesome rooms are clean and good price
Comment from Hotel Management
15 Feb 2024 by Maria Tanglao, Hotel Management
Dear Simon, Thank you for your wonderful review! We are glad you enjoyed your stay with us. Our team works hard to provide exceptional service, and your kind words mean a lot to us. We look forward to welcoming you back soon!Sincerely,
by A verified traveler
Posted 4 Feb 2024
Located walkable distance to grocery store and ATC shopping mall. Penthouse swimming pool was great.
Comment from Hotel Management
5 Feb 2024 by Maria Tanglao, Hotel Management
Dear Paciano, Your heartfelt words and positive feedback have truly touched our hearts! We are overjoyed to hear that your stay with us was filled with happiness and that our team and facilities exceeded your expectations. Thank you for choosing us as your preferred destination, and we eagerly anticipate the opportunity to welcome you back in the future. With sincere appreciation,