Ratings based on 422 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Pleasant
Posted 5 Mar 2020 on Hotels2nd time staying here for 8 nights. The place is very accesible to many food delivery services and its very near manila proper. Room was spacious, aircon was really cold, cleaned and kept everyday. Bathroom needs bleaching otherwise everything is okay. Standard facilities. Standard amenities. Family friendly. Staff are very friendly and helpful. Its like a condo that they revamped as a hotel. Overall stay was pleasant.
Comment from Hotel Management
9 Mar 2020 by Daniel, Hotel Management
Hi, Roshini! Thanks a lot for staying with us. We hope to welcome you again with a wonderful experience further. Regards, Daniel
by A verified traveler
It was good
Posted 13 Jun 2019 on HotelsOverall the stay was good. The space for bathroom was small but it you’re looking to just spend the night it might be ok.
Comment from Hotel Management
25 Jun 2019 by Ravneet, Hotel Management
Thanks for such a lovely review, Joan! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ravneet
by A verified traveler
Posted 31 May 2019 on Hotels
Ok for just a night
Comment from Hotel Management
24 Jun 2019 by Ravneet, Hotel Management
Hi, Denia! We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Ravneet
by A verified traveler
Posted 20 May 2019 on Hotels
It was good however guests on both sides of the room were noisy keeps banging the door when entering time chk 1am. Will definitely chk in again
Comment from Hotel Management
25 May 2019 by Chetan, Hotel Management
Hi, Maybelle! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Chetan
by A verified traveler
Posted 2 May 2019
They ripped us off by giving us the wrong room and the room was not very clean not to mention the beds, bedsheets and blankets smell terrible. Also we noticed mosquitoes flying around.
Comment from Hotel Management
25 May 2019 by Alex, Hotel Management
Hi, We’re deeply sorry about the unpleasant experience you had with us. Cleanliness is something that we’re peculiar about and can’t compromise on, needless to say, we never want our guests to experience such issues. Thanks for highlighting this issue and be assured we’ll be taking this up and fix it with immediate effect. Do reach out to us in case of anything else. Have a great day ahead! Regards, Alex
by A verified traveler
Posted 2 May 2019 on Hotels
Right choice.. Recommendable
Comment from Hotel Management
25 May 2019 by Chetan , Hotel Management
Thank you for rating us super, Regina! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Chetan
by A verified traveler
Posted 22 Apr 2019 on Hotels
by A verified traveler
Posted 27 Mar 2019
Too poor service and worker at not paying attention
by A verified traveler from New York, NY
Posted 1 Feb 2019 on Orbitz
I was graciously checked in early because I was only staying at the hotel for less than 12 hours. The reason I’m upset is they put me in a room with WiFi not working. I called the front desk and told them to restart the router. I then proceeded to go to the front desk and tell them again. They did not address my concern and brushed me off. They didn’t call anyone at the front desk to go to my room or anything to address the problem. I was on a layover from the airport and needed WiFi to get work related things done. Unfortunately I had to leave the comfort of my room and sit in the lobby for hours to use the WiFi there. I feel the hotel should be accountable for negligence on their mishandling of my situation. I should have immediately been placed in a room with working wifi!
Comment from Hotel Management
2 Feb 2019 by Ritesh, Hotel Management
Hi, Guest! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead :) Regards, Ritesh
by A verified traveler
Posted 31 Jan 2019 on Orbitz
