Ratings based on 102 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bartlett
Posted 20 Feb 2024
The property is a bit old but the room was ok. The staff are great. They are polite, helpful and easy to talk to.
by A verified traveler
Posted 18 Feb 2024
The staff was wonderful in all areas. Great view room of Mayon Volcano
by A verified traveler
Posted 27 Jul 2023 on Hotels
by A verified traveler
Posted 23 Jul 2023 on Hotels
Comment from Hotel Management
25 Jul 2023 by Abby, Hotel Management
Dear Sir Twomey,Good day!Thank you for your overwhleming rating to our property. We hope to see you again next time. Take care Sir!The Management
by A verified traveler
Posted 8 Apr 2023
The staff were very nice and polite. Anytime I asked for cleaning our room, they’d do it without hesitation. I love the breakfast as well as the servers.
Comment from Hotel Management
8 Apr 2023 by abby, Hotel Management
Dear Ma'am Divina,Good day!Thank you very much, Ma'am for choosig us during your short vacay. We hope to see you again next time. We thank you also for the great reviews po.Take care, Ma'am.Abby and The Management
by A verified traveler
La Venezia is nice..
Posted 13 Feb 2023 on HotelsIt was comfortable, clean, and centrally located.
Comment from Hotel Management
14 Feb 2023 by Abby, Hotel Management
Good day! We thank you for your kind review on our property. We hope to see you soon, Ma'am.Happy Valentines!
by A verified traveler
A little disappointment
Posted 27 Jun 2022 on HotelsHotel waiting until the weekend to clean their swimming pool our whole stay which is one of the reasons I chose this hotel. The pool should have been cleaned overnight hours or during the week. The breakfast was ok but have had better.
by A verified traveler
Posted 16 Jun 2021 on Hotels
Comment from Hotel Management
16 Jun 2021 by Abby, Hotel Management
Dear Sir Edwin,
Good day!
We would like to thank you for taking the time to rate us based on your stay last June 14, 2021. We are truly grateful that you have chosen us despite many booming hotels in the city. Hope to see you again ,Sir!
by A verified traveler
Convenient location and helpful staff
Posted 9 Mar 2020 on HotelsThe hotel staff here was so helpful they researched tours for our stay at the next hotel we were going to. The only problem was we were over a restaurant that was very loud our first night. I would recommend asking for a quieter place if you have small children and want to be able to sleep earlier. Overall though, it was a very good stay in a convenient location even if the area is dirty.
Comment from Hotel Management
11 Mar 2020 by Abby, Hotel Management
Dear Ms. Heather,
Warm greetings from Hotel Venezia!
Thank you for taking the time to make a review of our property. We greatly appreciate and value your comments regarding your stay.
We are happy that you find our staff helpful - making our guests feel at home and comfortable by giving them our best products and sincere service is our main priority.
We are deeply sorry for the inconvenience during your first night with us. We had a Saturday Night Dinner buffet with band that time and we apologize if this has troubled your rest. We are regretful that we were not able to make it up to you instantly.
May we know in what location of the hotel did you find dirty so we may rectify it?
Thank you for giving us the opportunity to be of service, and hope to be given another chance to make up for our shortcomings on your next visit.
The Management
by A verified traveler
The friendliest crew
Posted 6 Mar 2020 on HotelsEveryone in this hotel are nice and will accomodate concerns anytime of the day. Highly recommended.
Comment from Hotel Management
6 Mar 2020 by Abby, Hotel Management
Dear Ma'am Celeste,
Greetings from Hotel Venezia!
We would like to thank you for taking the time to make a review in our property. We greatly appreciate and value your comments regarding your stay.
Making our guests feel at home and comfortable by giving them our best products and services is our main priority and we are delighted that we were able to meet your expectations. Your heartfelt smile everytime you went out to you room inspires and motivates us to do our very best. With that, we are very grateful.
Once again, thank you so much for choosing Hotel Venezia and hope to see you again.
Sincerely,
The Management
