Ratings based on 25 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jenjarom
Posted 18 Jan 2024
by A verified traveler
Posted 7 Nov 2023
great overall
by A verified traveler
Posted 7 Aug 2023 on Hotels
The sheets were dirty and the pillow sheets had blood stains. The water outlet of the shower room is blocked
by A verified traveler
Posted 20 Jun 2023 on Hotels
Hotel room was dated. Dirt can be found everywhere. Thick layer of dust on the furniture. Overall an unpleasant stay.
by A verified traveler
Posted 28 Feb 2023 on Hotels
Room was a 2 room junior suite, which was spacious and comfortable. The bed was king size and we slept well. The t.v. was poor. Most channels were affected by interference. Only 1 channel had english language. The local Mosque was picturesque, but the regular calls to prayer were noisy. Some of the public areas including the pool were rather scruffy and tired.
by A verified traveler
Posted 2 Feb 2023
by A verified traveler
Posted 18 Sep 2022 on Hotels
Convenient place. Nice view. Azan very loud, feeling like Mekah. Will stay there again.
by A verified traveler
Posted 16 Sep 2022 on Hotels
by A verified traveler
Posted 12 Jul 2022 on Hotels
by A verified traveler
Posted 9 May 2022
Strategic location, friendly staffs, nice food
Comment from Hotel Management
14 Jun 2022 by E-commerce Manager, Hotel Management
Dear Jasmin,
Thank you for taking the time for your feedback on our service level and the product. We are glad to hear that you’re enjoying your experience with Shahzan Hotel Kuantan and we hope to welcome you to our hotel again. Cheers!
