Ratings based on 142 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2023
As this hotel is 3 decades old, they need to accommodate people coming from the basement parking for some lift ride or so. Not so OKU and old people friendly.
The bathtub has no stopper and so it is rendered useless to be used to dip in as a bathtub itself.
Comment from Hotel Management
28 Sep 2023 by Santha, Hotel Management
Dear Manal. Warmest Greetings from Hotel Grand Continental Kuantan! Thank you for taking time to inform us of your concern with your recent stay here at the hotel. We assure you that the Management views your comments with utmost importance. Thanks for the good comments. Thank you & Best Regards Santha Front Office
by A verified traveler
Posted 8 Jul 2023
Nice hotel but very old. Water pressure okay, bed also comfy but the design is soo old. Got problem with air conditioner. There's no remote and I can't close the aircond.
by A verified traveler
Posted 20 Oct 2022
Near rastaurant and shopping mall
by A verified traveler
Posted 18 Dec 2021 on Hotels
by A verified traveler
Posted 9 Dec 2021 on Hotels
by A verified traveler
Boleh la....
Posted 9 Apr 2021 on HotelsPerabot lama.... Plug xbanyak
Comment from Hotel Management
13 Apr 2021 by Santha, Hotel Management
Dear Mr Anonymous,
Warmest Greetings from Hotel Grand Continental Kuantan!
Thank you for taking time to inform us of your concern with your recent stay here at the hotel. We assure you that the Management views your comments with utmost importance.
Our apologies for any inconvenience caused.
Please be rest assured that, your feedback has been looked into. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our hotel.
Thank you &
Best Regards
Santha
Front Office
by A verified traveler
Posted 5 Jan 2021 on Hotels
by A verified traveler
Posted 20 Sep 2020 on Hotels
Apartment 3room. Scary...walking to back building..
Old sofa...should replace new.
Master room-door handle damage, canot lock.
Bathroom....shower n paiping should replace new.
Excellent customer service
Overall.. won't book apartment again..scary.
by A verified traveler
Posted 19 Sep 2020 on Hotels
by A verified traveler from Kuala Lumpur
Posted 12 Feb 2020
Very clean and well maintained, despite its aged. Will return on my next visit.