Ratings based on 236 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2023
Comment from Hotel Management
8 Feb 2024 by Hafiz, Hotel Management
Dear Mr Roshidi,Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!Thank you for taking time to share with us your experience while you were here at the hotel. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently.We certainly look forward to welcoming you back to our hotel and hope you will have even more pleasant surprises while enjoying your next stay with us.Thank you.Yours sincerely,The Management.
by A verified traveler
Posted 16 Nov 2023
My original room had problems connecting to the hotel's wifi. They offered to change my room and the staff was very helpful. Can't fault the staff.
Comment from Hotel Management
20 Dec 2023 by Hafiz, Hotel Management
Dear Mr Othman,Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!Thank you for taking time to share with us your experience while you were here at the hotel. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently.We certainly look forward to welcoming you back to our hotel and hope you will have even more pleasant surprises while enjoying your next stay with us.Thank you.Yours sincerely,The Management.
by A verified traveler
Posted 27 Jun 2023
Comment from Hotel Management
1 Aug 2023 by The Management., Hotel Management
Dear Ibrahim,Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!We are pleased to know that you had a delightful stay with us. We hope on your next trip to Kuantan you will return to our hotel and try even more scrumptious selection of food and beverage at any of our F&B outlets.We wish you a pleasant week and once again welcome to the tranquility of Grand DarulMakmur Hotel Kuantan.Thank you.Yours sincerely,The Management.
by A verified traveler from Petaling Jaya
Posted 23 Mar 2023
Nice
Comment from Hotel Management
27 Mar 2023 by The Management., Hotel Management
Dear Komala,Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!We are pleased to know that you had a delightful stay with us recently. Every concern of yours will be given utmost priority by our Management team.We certainly look forward to welcoming you back to our hotel and hope you will have even more pleasant surprises while enjoying your next stay with us.Thank you.Yours sincerely,The Management.
by A verified traveler
Posted 14 Mar 2023
Nice
Comment from Hotel Management
16 Mar 2023 by The Management., Hotel Management
Dear Kaharuddin,Warmest greetings from Grand DarulMakmur Hotel, Kuantan!!!Thank you for the kind review on Expedia! It's so nice to read about your outstanding experience and hope we have the chance to welcome you back again the next time you find yourself in the Grand DarulMakmur Hotel Kuantan! Sincerely, The Management.
by A verified traveler
Posted 10 Feb 2023 on Hotels
Alas, hotel is a rather aged, and there was notice that refurbuishment was in progress.
Floor i was on was very deserted and actually was not a very comfortable feeling. As it was only for a single night, I did not bother to ask for a chnage.
Comment from Hotel Management
15 Feb 2023 by The Management., Hotel Management
Dear Mr / Ms,Warmest greetings from Grand DarulMakmur Hotel, Kuantan!!!Thank you for leaving us a review about your recent stay. Please accept my apologies for the issues and inconveniences you faced during your time as our guest. Our overall guest experience is very important to our team and we hope to have the chance to make up for it in the future.Sincerely,The Management.
by A verified traveler
Posted 1 Feb 2023 on Hotels
Comment from Hotel Management
7 Feb 2023 by The Management., Hotel Management
Dear Mr / Ms,Warmest greetings from Grand DarulMakmur Hotel, Kuantan!!!Thank you for the kind review on Expedia! It's so nice to read about your outstanding experience and hope we have the chance to welcome you back again the next time you find yourself in the Grand DarulMakmur Hotel Kuantan! Sincerely, The Management.
by A verified traveler
Good reasonable prices
Posted 4 Dec 2022 on HotelsA little dated hotel but still comfortable. Il
Comment from Hotel Management
12 Dec 2022 by The Management., Hotel Management
Dear Eugene,Thank you for writing us your review. Please accept our sincere and humble apologies for all inconvenience you had experienced during your stay recently. Please be informed that we are in the midst of upgrading our room for better experience. We would like to invite you again in the future and experience the improved stay. Hoping to see you soon!Sincerely,The ManagementGrand Darulmakmur Hotel Kuantan
by A verified traveler
Posted 21 Sep 2022
swimming pool besar..anak2 happy.
Comment from Hotel Management
21 Sep 2022 by The Management , Hotel Management
Dear Sir / Ms,Thank you for writing us your review. We are thrilled that you had a wonderful experience staying with us recently and enjoyed our facilities. We look forward to welcoming you again!Sincerely,The ManagementGrand Darulmakmur Hotel Kuantan
by A verified traveler
Posted 10 Sep 2022 on Hotels
Comment from Hotel Management
21 Sep 2022 by The Management., Hotel Management
Dear Sir / Ms,Thank you for writing us your review. We are thrilled that you had a wonderful experience staying with us recently and enjoyed our facilities. We look forward to welcoming you again!Sincerely,The ManagementGrand Darulmakmur Hotel Kuantan
