Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Flushing
Posted 16 Apr 2024
Enjoyed my stay and the hospitality is top notch! The only setback was the lack of a usb charger and smart tv. If those two things are updated, easily a 5 star experience!
by A verified traveler
Posted 8 Apr 2024
This is a world class hotel situated right on the edge of KLCC park.
KL is a vibrant city, but can get hot and polluted. The location, quality & feel of this hotel takes the edge off of these problems.
Great restaurants & huge pristine mall nearby along with a large shady park for exercise & relaxation.
by A verified traveler
Posted 3 Apr 2024
Superb location, excellent guest services, and very good breakfast experiences (sahur).
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 1 Apr 2024
by A verified traveler
Posted 31 Mar 2024
Walking distance between park and shopping centre.
by A verified traveler
Posted 29 Mar 2024
The hotel is beautiful and is in a perfect location with an amazing view of the Petronas Towers. The staff was friendly, smiling and professional! The buffet breakfast is absolutely amazing!
by A verified traveler
Posted 29 Mar 2024
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Zulfaiza Rofe, Hotel Management
Dear Mr./Ms. Kyu,Thank you for your review. At Shangri-La, we consider our guests as family. We know that you have many other options when choosing where to stay. The fact that you chose our resort is a great honor for us. We sincerely hope you enjoyed your stay and will come back again!Please do not hesitate to contact us for further assistance. Thank you for communicating with us.Best regards,Zulfaiza Rofe (Zul)Reservations ExecutiveTraders Hotel, Kuala Lumpur
by A verified traveler
Posted 26 Mar 2024
Amazing views
