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Stayed 3 nights in Nov 2019
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Reviews
Exceptional
2,050 reviews
Amenities
- Pool
- Free WiFi
- Free Parking
- Air Conditioning
Map
11 Jalan Sultan Ismail, Kuala Lumpur
What's nearby
- Kuala Lumpur Tower
- 11 min walk
- Kuala Lumpur Convention Centre
- 12 min walk
- Petronas Twin Towers
- 12 min walk
- Kuala Lumpur (KUL-Kuala Lumpur Intl.)
- 46 min drive
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Book online or call:
1 800 1 114 2468Deluxe Room, 1 King Bed
Room Amenities
- City view
- Sleeps 2
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Room Amenities
- City view
- Sleeps 2
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Room Amenities
- City view
- Sleeps 3
More detailsHorizon Club, Executive Room, 1 King Bed
Room Amenities
- City view
- Sleeps 3
More detailsHorizon Club, Executive Room, 2 Single Beds
Room Amenities
- City view
- Sleeps 3
More detailsExecutive Suite, 1 King Bed
Room Amenities
- City view
- Sleeps 3
More detailsPremier Suite, 1 King Bed (Selection)
Room Amenities
- City view
- Sleeps 3
More detailsFamily Suite, 1 King Bed (Premier)
Room Amenities
- Sleeps 2
More details
About this area
Kuala Lumpur
Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Shangri-La Hotel - Kuala Lumpur is in the city centre and near a metro station. Kuala Lumpur Tower and Petronas Twin Towers are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Travelling with kids? Don't miss Kuala Lumpur Bird Park and Aquaria KLCC. Our guests appreciate the hotel's location for the nightlife. It's also convenient for public transport: Bukit Nanas Station is 5 minutes by foot and Dang Wangi Station is 7 minutes.
4.8/5 guest location rating
Guests like it for
- Walkable (759 reviews)
- Safe (724 reviews)
- Great shopping (551 reviews)
What's nearby
- Kuala Lumpur Tower - 11 min walk
- Kuala Lumpur Convention Centre - 12 min walk
- Petronas Twin Towers - 12 min walk
- Aquaria KLCC - 13 min walk
- Suria KLCC Shopping Centre - 13 min walk
Getting around
- Kuala Lumpur Sultan Ismail Station - 3 min drive
- Bukit Nanas Station - 5 min walk
- Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 46 min drive
About this property
Policies
Check-in
Check-in between 2 PM - 10 PM
Early check-in subject to availability
Express check-in
Special check-in instructions
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! One child 11 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for MYR 116.0 per night.
- Free cribs (infant beds)!
Pets
- Pets not allowed
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: MYR 400 per night
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MYR 98 per person (approximately)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: MYR 116.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Property is also known as
- Shangri-La Hotel Kuala Lumpur
- Shangri-La Kuala Lumpur
- Shangri La Kuala Lumpur
- Shangri La Hotel Kuala Lumpur
- Shangri La Kuala Lumpur
- Shangri-La Hotel - Kuala Lumpur Hotel
- Shangri-La Hotel - Kuala Lumpur Kuala Lumpur
- Shangri-La Hotel - Kuala Lumpur Hotel Kuala Lumpur
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Train station pick-up shuttle (surcharge)
- Limo/town car service
- Shopping centre shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 98 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Aerobics classes
- Children's pool
- Fitness centre
- Full-service spa
- Outdoor pool
- Sauna
- Shopping
- Hot tub
- Steam room
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Dry-cleaning service
- Free cots/infant beds
- Corner/local shop
- In-room childcare (surcharge)
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
- Supervised childcare/activities (surcharge)
Conveniences
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Arabic
- Chinese
- English
- Japanese
- Malay
Business services
- 15 meeting rooms
- Computer station
- Conference centre
Outdoors
- Garden
- Terrace
Spa
- Body treatments
- Hydrotherapy
- Massages
- Reflexology
- Sauna
- Hot tub
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible parking
More
- Designated smoking areas
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Free cots/infant beds
- Hypo-allergenic bedding
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Shower
Entertainment
- TV/satellite channels
- LCD TV
- premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Slippers
- Turndown service
Nearby things to do
Activities
- Golf
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The luxury design of the hotel and materials of the building structure are really spectacular.!
Stayed 3 nights in Nov 2019
- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
The property has a grand old style entrance with nice fish pond and decent breakfast. The room was smallish and old, with strange smell that didn't vanish. Overall would not come again, there are better options.
Stayed 3 nights in Nov 2019
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staying with nicely trained staff. Enjoyable
Stayed 1 night in Nov 2019