Ratings based on 599 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
by A verified traveler from Webster
Posted 19 Mar 2024
the hotel had a very friendly staff and had a wonderful view of the city
by A verified traveler
Posted 7 Mar 2024
by A verified traveler
Posted 29 Feb 2024
This hotel location is close to MRT transit, market shopping and restaurants. We absolutely felt safe around the area.
by A verified traveler from Honolulu
Posted 21 Feb 2024
Spacious room. Lovely view of the Petronas Towers. Short walk to the train station. Our room did have a very stained carpet but overall, we had a nice stay.
Thank you to Abdullah the housekeeper who surprised us with towel swans for our anniversary. That was a sweet gesture :)
by A verified traveler
Posted 14 Feb 2024
Nice staff and friendly housekeepers. The onsite self serve washer and dryer was very convenient. I like they provide guest with free water bottles everyday. Our room size was big and had strong air conditioning which was a plus. Although the rooms are getting old. Mold in the showers and in various places in the washroom. Shower head leaks a lot. Pillow cases were dirty on all 4 pillows we got. The carpet is very dirty in the room and in the hallways. Various mysterious red patches on the carpet in the room and in hallways. Breakfast food was nothing to be excited about. The surrounding area of the hotel is very run down. Overall for the price it was decent. Not somewhere to go for a nice stay, it is good for just a place to sleep.
by A verified traveler from Seattle
Posted 6 Feb 2024
by A verified traveler
Posted 4 Feb 2024
by A verified traveler
Posted 4 Feb 2024
The hotel's photos on expedia are miss leading. The hotel is in a very bad area. The hotel has no lobby. The staff's service is terrible. We arrived and asked for someone to help with our luggage, they said we don't have this service. They had 2 groups at the hotel, so noisy groups. They used to come late at the night screaming. I cancelled my last 3 nights at the hotel, they didn't accept to refund our unused nights. They even wanted to charge me additional tax claiming that booking through expedia is with no taxes. I opened the email from expedia and showed them that my booking is paid with taxes and fees. I don't recommend this hotel to anyone. If you want to have a nice vacation specially with kids, book in different hotel.
by A verified traveler
Posted 27 Jan 2024
Good location . Staffs very friendly and helpful
