Ratings based on 155 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2020 on Hotels
We arrived and were not expected, as they said the booking had not reached them, but they made up for that and delighted us for the stay. Lovely place nice stay, good location.
Comment from Hotel Management
4 Dec 2020 by The Krabi Tropical Team, Hotel Management
Dear Paul and Family
thank you so much for your kind words. We are happy that you enjoyed your stay and it was a great pleasure for us to host you.
We look forward to welcome you back in the future.
by A verified traveler
Posted 26 Jan 2020 on Wotif
The service was very good. The pool is nice and the view from the restaurant is lovely.
by A verified traveler
Posted 7 Mar 2019
by A verified traveler
Perfect for those wanting to explore w/o crowds
Posted 2 Mar 2019 on HotelsWe chose Krabi over Phuket because we wanted to avoid the party scene and crowds of tourists, and this resort was perfect for that. We arrived at low tide and at first thought we'd made a huge mistake, but when the tide came in we had a wonderful ocean view. The staff doesn't really speak English, but Stefan, the German owner does, and he is super friendly and helpful. He was able to help us arrange an amazing sunset tour and diving with bioluminescent plankton. Stefan makes sure the staff keeps the pool, grounds, and hotel immaculate. The hotel is off the beaten path, but tours will pick you up and drop you off, and we found that renting a motorbike from the shop next door was a great choice for everything else. We then had access to all the amenities of Ao Nang while still being able to withdraw from the crowds. That's also how we discovered the afternoon open-air market between Ao Nang and Ao Nammao with great fruit and Thai food. We also loved to eat breakfast at the quaint, family-run restaurant a few doors down from the hotel. The bed was the hardest I've ever slept on, but I found all beds in Thailand to be harder than I'm used to. We actually slept better than expected and it helped relieve some shoulder pain my wife has had (who knew!?). If you want the party scene or the reassurance of being surrounded by crowds of tourists, this isn't the place for you, but it was perfect for us. We plan to stay here again the next time we come.
by A verified traveler
Posted 9 Feb 2019
Terrible location
Unfriendly and unhelpful staff -- made me and my friend uncomfortable
Our toilet leaked when we flushed it
The shower didn't work
The comforter was too small for the bed
The owner's dog bit my friend
Comment from Hotel Management
14 Feb 2019 by Hotel Management , Hotel Management
Dear Ms Rachel W
You tried to bkackmail us from the day you walked into our hotel. You asked for an upgrade, but didn't want to pay for it. Then you aske to early check out because you changed your mind and wanted to go to a party on Phi Phi Island. You approached the staff with a very long positive reviews that you must have written earlier and most probably used this 'template' several times, saying that you will publish it, if we would agree to refund the non-refundable rate room. We replied that it is non- refundable rate and you should contact your agent for details.
You furthermore left our hotel without paying for two food and beverage bills you signed. We could have get you in trouble with this making it impossible to leave immigration when doing a police file.
You definitely need to be black listed at the hotels around the world. We don't let any guest blackmail us. Reviews are there to be written in truths and by facts and not to travel free or get upgrades. If you can't afford traveling, I advise you to stay home and watch documentaries.
The Management
by A verified traveler
Posted 3 Apr 2018 on Hotels
Comment from Hotel Management
4 Apr 2018 by Pooh, Hotel Management
Thank you
by A verified traveler
Rooms with a view
Posted 6 Mar 2018 on HotelsWhat a fantastic little gem of a hotel! We didnt get a welcome drink but everything got better from then. Our heavy luggage was carried up the one flight of stairs for us and our room was just fab; large, great aircon and with a brilliant pool and sea view.
We had our dinners at the hotel which were all freshly cooked for us and we're very delicious. There were a few road side eats very close to the hotel so ate breakfast there to try somewhere different. This hotel is about ten mins by car from the main town so it's much quieter which really suited us. However there are plenty of taxis to take you to the main town if you need to, and there is a small port for boats to the islands only 5 mins walk away! The hotel is on the beach, though it's not a great swimming one but nice to explore. The pool is wonderful, set in a well cared for garden and also has a spa pool.
The staff speak good English and are extremely helpful: fixed a leaking aircon, booked an awesome speed boat trip to Phi Phi and 3 other islands and they also gave us a late check out!! I would definitely recommend this hotel.
Comment from Hotel Management
13 Mar 2018 by Pooh, Hotel Management
Thank you very much.
Recommended
for Everyoneby A verified traveler
Good View
Posted 21 Feb 2018
Location: Go to: boat ride to islands, Railay and see the caves and cliffs, Tiger Cave and temple.
The room and the restaurant had really good views of the bay, hills, and little islands.
Comment from Hotel Management
23 Feb 2018 by Pooh, Hotel Management
Thank you very much
Recommended
for Personal Eventby A verified traveler
Nice place with free kayaking!
Posted 19 Jan 2018 on HotelsWould have loved regular room service to clean up. The view is nice at the resort restaurant and they serve very good wine! The bus to Krabi Town and Ao Nang can be hailed directly outside of the resort. The aircon is acting a bit weird for my room though, it is either too cold or too warm. I probably did not set the temperature right.
Comment from Hotel Management
23 Jan 2018 by Pooh, Hotel Management
Thank you very much.
by A verified traveler
Stay at Krabi Tropical Beach Resort
Posted 14 Jan 2018 on HotelsThe staff was very friendly however english is limited. The location is right on the ocean, has a nice pool and is quiet compared to Aonang. It is best to have some form of transport as it is far from anywhere but that is why it is quiet.The hotel restaurant is good but has limited menu so you need to try other places in Aonang.
Comment from Hotel Management
23 Jan 2018 by Pooh, Hotel Management
Thank you very much.
