Ratings based on 990 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2024
by A verified traveler from PACIFICA
Posted 6 Mar 2024
It’s always my top choice of hotel in Hong Kong.
Love this highest hotel in HK with great view.
The staff is exceptionally attentive and warm. I always get personalized service there.
The swimming pool is a must-visit item on my list.
Club lounge service is the best in HK when compared with other hotels in the same tier which I have visited.
by A verified traveler
Posted 3 Mar 2024
by A verified traveler
Posted 18 Feb 2024
by A verified traveler
Posted 31 Dec 2023
The high level and friendly staff
by A verified traveler
Posted 22 Dec 2023
Service is impeccable. Location is excellent
by A verified traveler
Posted 11 Dec 2023
Comment from Hotel Management
12 Dec 2023 by Anas Bencheqroun, Hotel Management
Dear Zhenhao, Thank you very much for your kind review.It is my greatest pleasure to learn that you had an amazing experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again for another experience with us.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
by A verified traveler
Posted 18 Nov 2023
Comment from Hotel Management
20 Nov 2023 by Anas Bencheqroun, Hotel Management
Dear Irina,Thank you very much for your excellent review. I am very happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
by A verified traveler
Posted 11 Nov 2023
Ritz Carlton is in a very convenient location for taking speed train from Hong Kong to China. Speed Rail station is attached to ICC building where Ritz Carlton s located.
Comment from Hotel Management
14 Nov 2023 by Anas Bencheqroun, Hotel Management
Dear Terrie, Thank you very much for your generous review.It is our greatest pleasure to learn that you had an amazing stay at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
by A verified traveler
Posted 5 Nov 2023
A must while visiting Hong Kong!
Comment from Hotel Management
6 Nov 2023 by Anas Bencheqroun, Hotel Management
Dear Jose, Thank you very much for your excellent review. I am very happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again on your next trip to Hong Kong!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
