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Sheraton Hong Kong Hotel & Towers

Star Rating
5 out of 5
Photo gallery

Reviews

4.3 / 5Very Good
1,972 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Avenue of Stars
    4 min walk
  • Popular Location
    Harbour City
    5 min walk
  • Popular Location
    Nathan Road Shopping District
    3 min drive
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    25 min drive

Choose dates to view prices

Book online or call:

1 800 1 114 2468
  • Deluxe Room, 1 King Bed, Courtyard View

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Room, 2 Single Beds, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 2
    More details
  • Deluxe Harbour View King Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Towers Deluxe King Room

    Room Amenities

    • Sleeps 2
    More details
  • Executive Suite King

    Room Amenities

    • Sleeps 3
    More details
  • Towers Harbour View King Room

    Room Amenities

    • Harbor view
    • Sleeps 2
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    More details
  • Towers Deluxe Harbour View King Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Towers Deluxe Harbour View Twin Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Towers Executive Suite

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Corner Suite 2 Double

    Room Amenities

    • Sleeps 3
    More details
  • Harbour View Suite King

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Towers Harbour View Suite

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Suite, Business Lounge Access, Corner

    Room Amenities

    • Sleeps 3
    More details

About this area

Kowloon

Located by the sea, Sheraton Hong Kong Hotel & Towers is in Kowloon's Tsim Sha Tsui neighbourhood, an area with good airport proximity. Victoria Harbour and Tsim Sha Tsui Star Ferry Pier are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit K11 Shopping Mall and Harbour City. Looking to enjoy an event or a game? See what's going on at Hong Kong Coliseum or Queen Elizabeth Stadium. Our guests appreciate the hotel's location for the sightseeing.

Visit our Kowloon travel guide

What's nearby

  • Popular Location
    Avenue of Stars - 4 min walk
  • Popular Location
    Harbour City - 5 min walk
  • Popular Location
    Kowloon Park - 12 min walk
  • Popular Location
    Hong Kong Coliseum - 2 min drive
  • Popular Location
    Nathan Road Shopping District - 3 min drive

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 2 min walk
  • Whampoa Station - 7 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 29 min drive

About this property

Sheraton Hong Kong Hotel & Towers

5-star luxury hotel connected to a shopping centre in Tsim Sha Tsui
6 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a coffee shop/café. All 782 rooms boast tablet computers, and offer iPod docks and 24-hour room service. Fridges and premium bedding are standard, as are flat-screen TVs with cable channels.
Sheraton Hong Kong Hotel & Towers offers 782 forms of air-conditioned accommodation with tablet computers and iPod docking stations. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
40-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves. Renovation of all guestrooms was completed in January 2015.
In addition to a full-service spa, Sheraton Hong Kong Hotel & Towers features an outdoor pool and a spa tub. Dining is available at one of the hotel's 6 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.
This 5-star property offers access to a 24-hour business centre, a limo/town car service and a meeting room. Event facilities measuring 15043 square feet (1398 square metres) include conference rooms. This luxury hotel also offers a fitness centre, a sauna and spa services.
Sheraton Hong Kong Hotel & Towers has designated areas for smoking.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Health Club has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.
The spa is open daily.

Policies

Check-in

Check-in between 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.
Guests who wish to check-in before 3 PM will be charged a fee equal to the room rate for one night.
Please note: Extra beds are not available December 29, 2018 - January 1, 2019. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for HKD 275.0 per night.

Pets

  • Pets not allowed

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: HKD 275.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Sheraton Hong Kong Hotel Towers Kowloon
  • Sheraton Hong Kong Hotel Towers
  • Sheraton Hong Kong Towers Kowloon
  • Sheraton Hong Kong Towers
  • Sheraton Hong Kong & Towers
  • Sheraton Hong Kong Hotel & Towers Hotel
  • Sheraton Hong Kong Hotel & Towers Kowloon
  • Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 275.00 for adults and HKD 138.00 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 24-hour business centre
  • 1 meeting room
  • Conference space (15043 square feet)

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • iPod dock
  • pay films
  • premium channels
  • tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Golf lessons
  • Hiking/biking trails
4.3

Very Good

5 - Excellent
904
4 - Good
783
3 - Okay
201
2 - Mediocre
54
1 - Poor
30
4.4
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

style of overall look & feel is a bit out-of-date.

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Oct 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

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    Stayed 3 nights in Oct 2019

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