Ratings based on 651 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from New York

This traveler left a rating score only Posted 31 Dec 2023
3 out of 5
by A verified traveler from Lynnfield

Posted 17 Nov 2023
There’s a very strong humidity small and the hall away
5 out of 5
by A verified traveler

Posted 5 Feb 2023
Clean and modern
4 out of 5
by A verified traveler

General

Posted 23 Jan 2023 on Hotels
The hotel is clean and safe. A little bit far from the subway
1 out of 5
by A verified traveler

Posted 18 Jan 2023
The customer services are terrible in the front desk on 1/18. My mom tested negative rapid test result but they charged us $1200 because she had a positive result from the day before. My mom has no symptoms at all. After a heated conversation, they were willing to return the money but a lady ended yelling at my mom “get your luggage now and leave” and kicked her out of the hotel. We lived in the United States and travel to many places and visit so hotel. This is by far the worse experience ever. The people at the front desk are disrespectful and racist.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2021 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2021 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2021
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