- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a very pleasant stay with my family .
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Located on the boardwalk, The Pacific Sutera Hotel is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, an area with good airport proximity. Imago Shopping Mall and Centre Point are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Anjung Samudera and Lok Kawi Wildlife Park. Travelling with kids? Consider Sedco Square and Water World Theme Park.
The hotel is currently under renovation and I was in an unrenovated room. The leaf blowers start at 7am and the DJ plays until very late at night. If your room faces the pool, you will hear both of these noises.The construction noise is relentless. The pool ran out of towels before 11am on Saturday. Although there is a kettle in the room, there is no coffee or tea service. The marks on the wall were beyond disgusting. Also, no hot water in the shower or tub, just in the bathroom sink. I hope the hotel improves once all renovations are complete. You may be better served at a different hotel until renovations are completed.