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Reviews

4.4 / 5Excellent
53 reviews

Amenities

  • Pool
  • Free Parking
  • Restaurant
  • Room Service

Map

What's nearby

  • Popular Location
    Last POW Camp Memorial
    6 min drive
  • Popular Location
    Arnab Village
    7 min drive
  • Popular Location
    Kokob Rafflesia Conservation Garden
    13 min drive

Book online or call:

1 800 1 114 2468

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    Ranau

    Located in Ranau, Sutera Sanctuary Lodges at Poring Hot Springs is in a rural location. The area's natural beauty can be seen at Mount Kinabalu National Park and Poring Hot Spring. Arnab Village and Sungai Moroli Fish Spa are also worth visiting.

    Popular Location

    What's nearby

    • Last POW Camp Memorial - 6 min drive
    • Arnab Village - 7 min drive
    • Kundasang War Memorial - 13 min drive
    • Kokob Rafflesia Conservation Garden - 13 min drive
    • Poring Hot Spring - 20 min drive

    Restaurants

    • Where to eat
    • Rainforest Restaurant – Serves breakfast, lunch and dinner.

    About this property

    Sutera Sanctuary Lodges at Poring Hot Springs

    A restaurant, an outdoor pool and a children's pool are available at this guesthouse. Self parking is free. Additionally, a 24-hour front desk, a garden and barbecues are on-site. All 4 rooms provide conveniences such as living rooms and dining areas, plus room service and rainfall showerheads. Other amenities available to guests include coffee/tea makers, free bottled water and ceiling fans.

    Property amenities

    Parking and public transport

    Free self parking

    Food and drink

    1 restaurant
    Room service available

    Things to do

    Children's pool
    Hiking/biking trails
    Hot springs
    Outdoor pool
    Racquetball/squash

    Family friendly

    Children's pool
    Outdoor pool
    Separate dining area
    Separate living room

    Conveniences

    Gift shop/newsstand

    Guest services

    24-hour front desk
    Daily housekeeping

    Outdoors

    BBQ grill(s)
    Garden
    Picnic area

    Room amenities

    Bedroom

    Ceiling fan

    Bathroom

    Free toiletries
    Hairdryer (on request)
    Rainfall showerhead
    Shower

    Food and drink

    Coffee/tea maker
    Dining room
    Free bottled water

    More

    Iron/ironing board (on request)
    Separate living room
    Slippers
    4.4

    Excellent

    5 - Excellent
    34
    4 - Good
    10
    3 - Okay
    6
    2 - Mediocre
    1
    1 - Poor
    2
    4.4
    Cleanliness
    4.3
    Service and Staff
    3.4
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Cosy and spacious chalet

    Absolutely amazing!! We stayed in river lodge and everything is perfectly fine as photo shown on the apps. The large spacious glass dining area are so remarkable! The eco-friendly and tropical forest surrounding is really good for travellers who look for wellness and quietness. Inside the park provides you easy trail to waterfall and hanging wooden bridge so you don’t need to plan so much. I will definitely stay in river lodge again among all the other chalets choices

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness, room comfort

    Nice accommodation; restaurant disappointing.

    We stayed for 3 nights recently. We were very happy with the room (though it was extremely close to the entrance to the park, so noisy). The restaurant was a let-down - many of the menu items were unavailable, and the cleanliness of the plates, cutlery and tables left a lot to be desired. Considering the prices in the restaurant, this was a real disappointment. n option worth considering is to eat in one of the many local restaurants just outside the gates.

    Stayed 3 nights in Jan 2020

    2/5

    • Disliked: Room comfort

    Room not fullfill as per request

    Online confirm bed type provide in bunk bed but end up with 2 single bed. Then the hotel personnel tell you their system did not know about the bunk bed requirements. I was, huh??? It’s hotel.com problem that what show was not able to communicate to hotel operators??? And, the room illustration please reflect the truth. The photo is MISLEADING! The room and bed look spacious and ok but in actual, it’s quite limited space. Pls be remember that the hotel location vs the price, it shld have being a spacious one with this kind of price.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The price is reasonable, the Palm Villas are amazing. The staff were very helpful and efficient. The location at Poring Hot springs is absolutely spectacular

    Stayed 1 night in Oct 2019

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