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Staff couldn't do enough for you Taste of luxury at a reasonable price Not far from KK so you do get the odd bit of rubbish but at most times water is as clear as it could be for this part of Borneo Free snorkels and kayaks Pool lovely too
Everything was excellent however the food did not have much variety and was quite basic considering that it was a 5 star hotel so that could be improved.
Location in the mountains is great. Room was clean but basic. Water supply went off a couple of times in the two days we were there. The menu at the restaurant is limited but adequate for a day or two and the staff were very friendly. The grounds are great for walking.
We had a wonderful stay at this beautiful resort (2 days 1 night). We stayed in a one bedroom hill side beach villa which was fantastic. It was over 2 floors with lots of full length windows to capture the view on both levels. Balconies on both levels, lounge room, sink and small fridge and large ...
I have an unhappy check in experience, where when I called in the morning asked if early check in is available, I was being turned away perfunctorily, which I think either the staff is new, or she did it deliberately. However, after leaving feedback at the website, management replied to me and gave ...
Location of the hotel is great. Close to city centre with nice restaurant and next to big shopping mall. Besides that the hotel is located next to the ferries to Gaya Island. Rooms are comfortable. Swimming pool is good, although not too big and area around the pool with bar is pretty small. Although ...
My partner and I stayed for 3 nights. Gorgeous room and housekeeping was 5 star. The guided walk was entertaining and there was a good variety of sea life ( including stingray!) that made snorkeling fun. However F&B staff needs to be trained more. When I asked for some cut fruit ( none on buffet ...
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