Ratings based on 436 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
21 Mar 2024 by The Management, Hotel Management
Thank you for your feedback. Looking forward to welcoming you back again.
by A verified traveler
Posted 13 Feb 2024
Clean
Comment from Hotel Management
20 Feb 2024 by The Management, Hotel Management
Thank you for giving us the feedback and looking forward to your continued patronage.
by A verified traveler
Posted 13 Jan 2024
Recommended place to stay, all staf here is very kind and friendly,good service.the housekeeping also so friendly..easy to find food
Comment from Hotel Management
29 Jan 2024 by The Management, Hotel Management
We appreciate your feedback and are glad to know that we have met your expectations. Thank you for recommending our property and we hope to have the opportunity to serve you again soon.
by A verified traveler
Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
12 Jan 2024 by The Management., Hotel Management
Thank you for taking the time to give your review. We look forward to your continued patronage.
by A verified traveler
Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by The Management, Hotel Management
Thank you for giving us your feedback and looking forward to your continued patronage.
by A verified traveler
Posted 20 Aug 2023 on Hotels
Comment from Hotel Management
24 Aug 2023 by The Management, Hotel Management
Thank you for your valuable feedback. We hope to have the opportunity to serve you better in the near future.
by A verified traveler
Posted 30 Jul 2023
ok
Comment from Hotel Management
7 Aug 2023 by The Management, Hotel Management
Thank you for taking the time to give your review. We hope to have the opportunity to serve you again.
by A verified traveler
Posted 11 Oct 2022
Affordable & excellent services
Comment from Hotel Management
17 Oct 2022 by The Management, Hotel Management
Glad to have your positive feed back and we look forward to your continued patronage.
by A verified traveler
Central and affordable
Posted 6 Jun 2022 on HotelsI stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Comment from Hotel Management
13 Jun 2022 by The Management, Hotel Management
Thank you for giving us a perfect rating and for recommending our hotel to other guests.
by A verified traveler
Posted 23 Mar 2022
