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Reviews

4.0 / 5Very Good
17 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Housekeeping
  • 24/7 Front Desk

Map

What's nearby

  • Popular Location
    Kompleks Karamunsing
    10 min walk
  • Popular Location
    Kompleks Asia City
    14 min walk
  • Popular Location
    Imago Shopping Mall
    17 min walk
  • Airport
    Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    8 min drive

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    About this area

    Kota Kinabalu

    OYO 777 Epal Hotel is located in Kota Kinabalu. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Sedco Square are also worth visiting.

    Popular Location

    What's nearby

    • Kompleks Karamunsing - 10 min walk
    • Kompleks Asia City - 14 min walk
    • Imago Shopping Mall - 17 min walk
    • Centre Point - 18 min walk
    • Sabah State Museum - 19 min walk

    Getting around

    • Tanjung Aru Station - 11 min drive
    • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 20 min drive

    About this property

    OYO 777 Epal Hotel

    Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Other amenities include express check-out. All 24 rooms offer complimentary wireless Internet access, flat-screen TVs and free bottled water.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    No on-site parking available

    Conveniences

    No lifts

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Luggage storage

    Languages spoken

    English
    Malay

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Heating

    Bathroom

    Bidet
    Shower

    Entertainment

    flat-screen TV

    Food and drink

    Free bottled water
    4.0

    Very Good

    5 - Excellent
    8
    4 - Good
    4
    3 - Okay
    3
    2 - Mediocre
    1
    1 - Poor
    1
    3.8
    Cleanliness
    3.6
    Service and Staff
    3.2
    Amenities
    3.8
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Great location. The amenities were quite old and should be replaced ideally. I was disappointed that there wasn't a fridge in my room while there was one in the room where I stayed the previous time.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in May 2019

      2/5

      • Liked: Cleanliness
      • Disliked: Staff & service

      I stayed at the Epal Hotel for 2 nights recently. I had borrowed a hair dryer on the first day. I received a call from the front desk at 11pm to request it back. I couldn't believe that I was called so late for something like that. The person working seemed to have no clue as to how ridiculously rude it is to call someone so late. I was checking out at 4am. There should never be a reason to wake your customers for a hair dryer. I thought I would inform you so that you could follow up and talk to your staff about this.

      Stayed 2 nights in Oct 2019

      1/5

      • Disliked: Staff & service

      The attitude of the staff ruined my stay. Worse hospitality.

      Stayed 1 night in Aug 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      So far property and service was great. The only thing I got stressed with was that they said they will call me but they never did, I just received a text that they tried calling but I didn't answer the call. And that I have to call back or else my reservation will be cancelled. I have to call to confirm my booking so it was a long distance call.

      Stayed 3 nights in Aug 2019

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