Ratings based on 751 Verified Reviews

3.8 out of 5
77% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2023 on Hotels
3 out of 5
by A verified traveler

Posted 22 Aug 2023
nice beach
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2023 on Hotels
4 out of 5
by A verified traveler

Posted 1 Apr 2023
Beautiful location and lots of nature in and around the resort. My only real complaint is that the food was disappointing.
Comment from Hotel Management
5 Apr 2023 by Hotel Management, Hotel Management
Dear Ms Joanne,Thank you for taking time to share your feedback with us. We are sorry that our food did not meet your expectation.The matter has been raised with our team here for improvement. We look forward to welcoming you back to Nexus and hope that you will have a better experience with the food.
3 out of 5
by A verified traveler

Posted 27 Mar 2023
A very mixed review! I have now stayed here on five different occasions however it has noticeably in disrepair and badly maintained after Covid. My stay this time was not great but on my previous stays 2006-2018 it was great therefore I will hope this is purely down to the effects of covid and will improve in the near future.
Comment from Hotel Management
28 Mar 2023 by Hotel Management, Hotel Management
Dear Mr Oliver,Thank you for your feedback which we truly appreciate. We have taken your comments seriously and shared with our team members for improvement.We look forward to welcoming you back to our resort in the near future.Regards,Hotel Management
4 out of 5
by A verified traveler

Posted 13 Dec 2021 on Hotels
A bit dissapointed with the clenaliness of the bathroom.overall okey.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2021 on Hotels
4 out of 5
by A verified traveler

Posted 6 Jan 2020
The room was not ready when we arrived at hotel, towels were not allocated in the room, room service took a long time every time.