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I have an unhappy check in experience, where when I called in the morning asked if early check in is available, I was being turned away perfunctorily, which I think either the staff is new, or she did it deliberately. However, after leaving feedback at the website, management replied to me and gave ...
The design of villa is perfect but furniture is old. The resort lacks the basic facilities of any high ranked hotel. One villa was converted into cafe offering limited choices and restricted to Asian food.
Great hotel near the airport. Only downside was the very limited vegetarian options in the restaurants. We did have afternoon tea one day though and the staff did help to change a few items to accommodate for me being vegetarian. Pool and outdoor facilities were excellent.
My family and I had an awesome experience staying in this hotel. The kids enjoyed the swimming pool very much. The facilities provided are good.
When we arrived, our Uber squeezed into the tight driveway. We arrived at 8am and wanted to leave our luggage with the hotel, as we understood that check-in was not until 2pm. The staff appeared unhappy as they seemed to think we wanted to check-in. Once we'd come back later in the day, there was ...
In a busy city it was a central location for the taxi / bus pick ups for travelling to Kinabalu mountain and only a 10 min stroll to the pier to go out to the islands. the room on a high floor ( quiet ) was very comfortable and had a sea view ( ignoring the tall Post building opposite ) although ...
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