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Check-in took aaaaggggeeesss despite us pre-booking and having plenty of staff around. Room service also took well over an hour which was annoying seeing as we arrived late-ish and just wanted to eat and go to bed. Our room was ok, mould on lampshades and rips in the curtains (we were in 9138) and ...
Consider the $ paid, the hotel is acceptable. If can improve room cleanliness and better train staff's attention to details, like provide blanket, bathroom mat, tea bags, etc.., then this hotel is really recommended.
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