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Overview of Crystal Hill R

Photo gallery

Breakfast, lunch and dinner served, Malaysian cuisine
Soundproofing, iron/ironing board, rollaway beds, free WiFi
Soundproofing, iron/ironing board, rollaway beds, free WiFi
Soundproofing, iron/ironing board, rollaway beds, free WiFi
Soundproofing, iron/ironing board, rollaway beds, free WiFi

Crystal Hill R

3 out of 5
Guests rated this property 2.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast Available
  • Business Services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSosodikon Hill Kundasang9 min drive
    Popular LocationKundasang War Memorial9 min drive
    Popular LocationDesa Cattle Dairy Farm32 min drive

Choose dates to view prices

  • Superior Room

    Photos of Superior Room

    Room amenities

    • 24 sq m
    • Mountain view
    • Sleeps 5
    • 1 Queen Bed and 1 Twin Bed
    More detailsSuperior Room

  • Standard Room

    Photos of Standard Room

    Room amenities

    • 24 sq m
    • Mountain view
    • Sleeps 5
    • 2 Twin Beds
    More detailsStandard Room

  • Panoramic Room (Honeymoon)

    Photos of Panoramic Room (Honeymoon)

    Room amenities

    • 24 sq m
    • Mountain view
    • Sleeps 5
    • 1 King Bed
    More detailsPanoramic Room (Honeymoon)

  • Deluxe Room

    Photos of Deluxe Room

    Room amenities

    • 24 sq m
    • Mountain view
    • Sleeps 6
    • 2 Queen Beds
    More detailsDeluxe Room

About this area

Ranau

Crystal Hill R is located in Ranau. Desa Cattle Dairy Farm and Poring Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Kinabalu National Park and Sosodikon Hill Kundasang. Arnab Village and Kokob Rafflesia Conservation Garden are also worth visiting.
Visit our Ranau travel guide
View more Lodges in Ranau
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Popular Location

What's nearby

  • Sosodikon Hill Kundasang - 9 min drive
  • Kundasang War Memorial - 9 min drive
  • Mount Kinabalu Park Entrance - 16 min drive
  • Mount Kinabalu Golf Club - 24 min drive
  • Desa Cattle Dairy Farm - 32 min drive

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 83 min drive

Restaurants

  • Crystal Cafe – Café offering Malaysian cuisine. Serves breakfast, lunch, and dinner daily.
View in a map

About this property

Crystal Hill R

3-star lodge with restaurant and business center
A restaurant, a business center, and concierge services are available at this lodge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 32 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include balconies and coffee makers.
Crystal Hill R offers 32 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. 18-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Ranau lodge provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: MYR 12.90 for adults and MYR 12.90 for children
  • 1 restaurant
  • Room service available

Things to do

  • Billiards/pool table

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Malay

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 18-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Soundproofing

You may also like

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MYR 12.90 for adults and MYR 12.90 for children (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash for all onsite payments

Property is also known as

Crystal Hill R Lodge Ranau
Crystal Hill R Ranau
Crystal Hill R Ranau, Sabah
Crystal Hill R Lodge
Crystal Hill R Ranau
Crystal Hill R Lodge Ranau

Frequently asked questions

Can I cancel my reservation for free at Crystal Hill R and receive a full refund?
Yes, Crystal Hill R offers free cancellation on select room rates, because flexibility matters! Please refer to Crystal Hill R cancellation policy on our site for more details about any exclusions or requirements.
Is Crystal Hill R pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crystal Hill R?
Self parking is free at this property.
What time is check-in at Crystal Hill R?
Check-in begins at 2 PM.
What time is check-out at Crystal Hill R?
Check-out is at 11 AM.
Does Crystal Hill R provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crystal Hill R located?
Situated in Ranau, this lodge is 1.2 mi (2 km) from Kundasang War Memorial and 2.9 mi (4.6 km) from Mount Kinabalu National Park. Desa Cattle Dairy Farm and Sosodikon Hill Kundasang are also within 6 mi (10 km).
2.8
Rating 5 - Excellent. 13 out of 168 reviews
5 - Excellent 8%
Rating 4 - Good. 40 out of 168 reviews
4 - Good 24%
Rating 3 - Okay. 50 out of 168 reviews
3 - Okay 30%
Rating 2 - Poor. 32 out of 168 reviews
2 - Poor 19%
Rating 1 - Terrible. 33 out of 168 reviews
1 - Terrible 20%

2.5/5

Cleanliness

3.0/5

Staff & service

2.5/5

Amenities

2.6/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Staff & service
View is perfect. but i will not recommend this place if it is for comfort. The house keeping didnt change the bed sheet. They use back the ones customer use before. Room is not like in the picture i saw. Shower also broken. condition 5/10. if u stay for the view definitely recommended
Stayed 1 night in Jul 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOM IS a) FILTHY, DIRTY & SMELLY. b) ALL BATHROOMS MOULDY, DAMAGED & FAULTY SHOWER, CRACKED TILES MAY CUT & INJURE PEOPLE c) CROCKROACHES IN ROOMS d) SPIDERS & COBWEBS IN ALL OF THE BOTTOM OF DRESSIMG TABLES, WALLS, EVEN ON FRONT DOOR e) DIRTY, MOULDY & STAINED LINEN, BEDSHEETS, BEDSHEET COVER & PILLOW CASES f) BADLY MAINTAINED WITH DETACHED SKIN OF DRESSING TABLES & WARDROPE WITH SHARP EDGES WHICH MAY INJURE PEOPLE. g) PICTURES OF MISSING SOFA, POTS, TABKE LAMPS AS SHOWN IN BOOKING WEBSITE. h) WE WERE VERY BADLY SHAKEN, SHOCKES & DID NOT SLEPT WELL WITH THESE TERRIBLE CONDITIONS.
Stayed 1 night in Feb 2020

4/5 Good

Traveled with family
The morning view was fantastic. I really like the location of Crystal Hill.
Stayed 1 night in Feb 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most horrible stay
This is the most horrible stay so far in my life. the washroom was dirty, moldy; the curtain and the sofa cushion were also moldy. The room was stuffy, no fan was provided, with the windows open, it would be too cold. No slippers were provided in the wet toilet, shower head was not functioning well. We ordered breakfast to be available at 7a.m. as we need to rush for the hike, it didn't arrive till 7:15a.m.
Stayed 1 night in Jan 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service, room comfort
Stayed 1 night in Dec 2019

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