Ratings based on 708 Verified Reviews

3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2022 on Hotels
4 out of 5
by A verified traveler

Posted 2 Jun 2022
great location
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2022 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2021 on Hotels
1 out of 5
by A verified traveler

Posted 15 Apr 2021
The room so dusty until i get my asthma attack...the room no enough lamp and dark...the bathroom very coZy n old..the staff not bery friendly .i heard some of staff talking back behind me eventhough i not far from them..overall bery terrible
Comment from Hotel Management
16 Apr 2021 by Cititel Express Kota Kinabalu, Hotel Management
Dear valued guest, thank you for your feedback! We are sorry to hear the unpleasant experience you have. Thank you for highlighting and we will look into the matter and improve it immediately. Thank you.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2020 on Hotels
5 out of 5
by A verified traveler

Posted 7 Mar 2020
The hotel is clean and bed is comfy. There are many amenities nearby like seafood restaurants, eateries, pharmacies, shopping malls. Will definitely come back again!
4 out of 5
by A verified traveler

value for money

Posted 25 Feb 2020 on Hotels
very good location. aircon and shower pressure works well. breakfast is substantial and tasty.
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