Photo by Hideki Yamagata
Kashiwa hotel rooms a the FlexStay Hotel Management
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Recent Reviews in KashiwaExpedia verified reviews
5/5 Excellent
"I have been staying at this property for over 10 years when I come to Japan. It’s my favorite property because the property is conveniently located amongst great transportation and shopping.
I had a quite disturbing experience when I was lining up at the front desk to ask about their takkyubin services. When it was my turn an older gentleman with salt and pepper hair color asked me in a disrespectful voice “check in?” I was taken aback by this. Since I am able to speak in Japanese fluently, I started speaking in Japanese and noticed that his attitude changed completely! I felt that he didn’t want to speak in English and just wanted to direct me to a check-in kiosk.
Not all Asians are Chinese and that there are American-Japanese as well. I understand that there are many types of foreigners however, treating guests with kindness is important in any hospitality business in my opinion. "
A verified traveler from Honolulu stayed at Hotel Sunroute Plaza Shinjuku
Posted 1 day ago
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