Sanctuary Resort

Comfortable aparthotel near the beach

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May 2024

Sanctuary Resort

Photo gallery for Sanctuary Resort

View from room
Terrace/patio
Property grounds
Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi
TV

Overview of Sanctuary Resort

5.2

Popular amenities

  • Pool
  • Breakfast available
  • Kitchen
  • Barbecue grill
  • Parking included
  • Gym

Location

Lot 342, Mukim Sungai Karang, Kuantan, Cherating, Pahang, 26080
  • Popular LocationCherating River9 min drive
  • Popular LocationCherating Turtle Sanctuary13 min drive
  • Popular LocationCherating Beach14 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)38 min drive
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Room options

Premium Room, 3 Bedrooms

cleanliness

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
3 bedrooms
  • 126 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Premium Room, 2 Bedrooms

cleanliness

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
2 bedrooms
  • 88 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Basic Apartment, 3 Bedrooms

cleanliness

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
3 bedrooms
  • 126 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Basic Apartment, 2 Bedrooms

cleanliness

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
2 bedrooms
  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Apartment, 2 Bedrooms, Partial Sea View

cleanliness

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
2 bedrooms
  • 88 sq m
  • 2 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment, 3 Bedrooms, Partial Sea View

cleanliness

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
3 bedrooms
  • 130 sq m
  • 3 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

About the neighborhood

Cherating

Located in Cherating, Sanctuary Resort is on the riverwalk. Cherating Turtle Sanctuary and Taman Teruntum Mini Zoo are local attractions and those in the mood for shopping can visit Night Market and Natural Batik Factory. With kayaking, scuba diving, and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Night Market - 6 min drive
  • Cherating River - 9 min drive
  • Cherating Turtle Sanctuary - 13 min drive
  • Cherating Beach - 14 min drive
  • Pantai Cherating - 17 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 38 min drive

Restaurants

  • D' Cherating Cafe - 5 min drive
  • Master Chendol - 4 min drive
  • Warung Mizi - 5 min walk
  • Keropok Lekor Cenderawasih, Cherating - 5 min drive
  • Beach Restaurant | Holiday Villa Cherating - 5 min drive

About this property

Sanctuary Resort

Comfortable aparthotel near the beach
Catch some rays at the nearby beach or spend the day onsite at a marina, then enjoy a meal at one of Sanctuary Resort's 2 restaurants. Each apartment features WiFi and a balcony, plus a kitchenette with a refrigerator and a stovetop. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include room service and a TV.
Sanctuary Resort offers 110 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers. This Cherating aparthotel provides wireless Internet access for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Malay

Property amenities

Beach

  • Sandy beach (direct access)
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (MYR 8 per night)
  • Available in some public areas: WiFi (MYR 8 per night)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free crib

Restaurants on site

  • River View
  • The Terrace
  • Tropicana

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

Dining

  • Breakfast available for a fee
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Limited room service

Bedrooms

  • Rollaway/extra bed: MYR 45 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Marina
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Tour and ticket assistance

Location highlights

  • Near the sea
  • On the riverwalk

Things to do

  • Boat tours on site
  • Children's pool on site
  • Fishing on site
  • Gym on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

General

  • 110 units
  • 3 buildings
  • 5 floors
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MYR 8 per night (rates may vary)
  • Fee for wireless internet in public areas: MYR 8 per night (rates may vary)
  • Airport shuttle fee: MYR 200 per vehicle (roundtrip)
  • Kitchen/kitchenette fee: MYR 50
  • Rollaway bed fee: MYR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sanctuary Cherating
Sanctuary Resort Cherating
Sanctuary Resort Cherating
Sanctuary Resort Aparthotel
Sanctuary Resort Aparthotel Cherating

Frequently asked questions

Does Sanctuary Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sanctuary Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Resort?

Self parking is free at this property.

What time is check-in at Sanctuary Resort?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Sanctuary Resort?

Check-out is at noon.

Does Sanctuary Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 200 per vehicle applies.

Where is Sanctuary Resort located?

Offering direct access to the beach, this Cherating aparthotel is on the riverwalk and within 9 mi (15 km) of Night Market, Balok Beach, and Cherating Beach. Pantai Cherating and Cherating River are also within 9 mi (15 km).

Sanctuary Resort Reviews

Reviews

5.2
Rating 10 - Excellent. 0 out of 36 reviews" "
Rating 8 - Good. 6 out of 36 reviews" "
Rating 6 - Okay. 15 out of 36 reviews" "
Rating 4 - Poor. 10 out of 36 reviews" "
Rating 2 - Terrible. 5 out of 36 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Abandoned Resort
It was a bad trip for my family. Although it has been refunded but seriously its a trauma for my family. The resort was a abandoned resort. Closed and not operated anymore and I made a booking without knowing it.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with family and small children, Business traveler
Liked: Staff & service
The property looked deteriorated. The landscape not in proper maintenance. But the staffs are frendly n rooms are clean. They need to refurbish n change their furniture immediately.
Stayed 1 night in Sep 2019

6/10 Okay

Sashila

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
need to renovate the building and replace the mattress. A lot of old stuff
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
My first and definitely my last here. Totally a run down resort. Overcharged with the rate and sorry state of the place provided.
Stayed 1 night in Jun 2018

8/10 Good

intan, selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay if you want a village experience
I stayed in 3 rooms apartment facing beach. Block C. My room was 3406. Rooms were clean. The staffs was always smiling eventhough they were shortage of staff. If you are not fussy and looking for a village experience you should stay here.
Stayed 1 night in Jun 2018

4/10 Poor

Hanna, California, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only offered a beautiful of the ocean
Hotel and rooms condition are really outdated and dirty. Room amenities are limited and poor quality. Bring your own soap, toilet papers and shampoos. Too expensive in comparison to the room condition and price. Lot of trash near the beach parameter surrounding the hotel. The beach however was gorgeous . The location is very remote with no real eating places nearby.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Lots of mosqitoes
No mineral water nor coffee tea sugar were given to us. 1st and last exp
Stayed 2 nights in Mar 2018

8/10 Good

Azizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area for family

8/10 Good

Lynley

Liked: Cleanliness, staff & service, room comfort
Overall is ok..Just only the bedsheet and blanket are a bit old... I love this area ...