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3.5 / 5Good
10 reviews


  • Free WiFi
  • Air Conditioning
  • Housekeeping
  • 24/7 Front Desk


What's nearby

  • Popular Location
    Universiti Teknologi Malaysia
    6 min drive
  • Popular Location
    Sutera Mall
    12 min drive
  • Popular Location
    Johor Premium Outlets
    18 min drive
  • Airport
    Singapore (SIN-Changi)
    53 min drive

Book online or call:

1 800 1 114 2468

Your dates need to occur after 2020-02-16. Try updating your dates to see prices for your trip.

    About this area

    Johor Bahru

    Hotel Austin Paradise - Pulai Utama is located in Johor Bahru. Sutera Mall and Paradigm Mall Johor Bahru are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danga Bay. Legoland Malaysia and Sanrio Hello Kitty Town are also worth visiting.

    Popular Location

    What's nearby

    • Universiti Teknologi Malaysia - 6 min drive
    • Paradigm Mall Johor Bahru - 12 min drive
    • Sutera Mall - 12 min drive
    • Eco Botanic at EcoWorld Gallery - 18 min drive
    • Johor Premium Outlets - 18 min drive

    Getting around

    • JB Sentral - 30 min drive
    • Johor Bahru (JHB-Senai Intl.) - 23 min drive

    About this property

    Hotel Austin Paradise - Pulai Utama

    A 24-hour front desk and free WiFi in public areas are available at this hotel. All 40 rooms offer free WiFi, coffee makers and LED TVs with satellite channels. Free bottled water, hairdryers and showers are among the other amenities that guests will find.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free nearby parking

    Guest services

    24-hour front desk
    Daily housekeeping

    Room amenities


    Air conditioning


    Free toiletries


    LED TV
    satellite channels

    Food and drink

    Coffee/tea maker
    Electric kettle
    Free bottled water


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Disliked: Property conditions & facilities

    This might be a nice place for locals however it didn’t work for me. I like the Austin Heights area where there are multiple food choices, bars and massage businesses.

    Stayed 2 nights in Dec 2018

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Nov 2018

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Sep 2018

    5/5 Excellent

    Brand new hotel

    Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs.

    Pros: Brand new stuff so everything functions really well. Loved the hot water shower! Generous amount of soap & shower gels. Iron is readily available.

    Cons: Wallpaper needs to be checked as they are starting to peel. A list of food delivery services would be great.

    Location: Location is convenient to university students and is near to lots of shops and there's a mall nearby. Only about 20 minutes drive to the airport too!

    Stayed 2 nights in Feb 2018

    4/5 Good

    • Liked: Staff & service, property conditions & facilities

    Simple but nice hotel

    Quite far from Johor Bharu city but its ok if u have ur own transport Near to a local university This hotel is near to a convenience store 7E I booked a room with twin beds and the room a bit small and no window I have to join the bed so that i can pray bedsheet is dirty, i wonder if they changed it or not The towels are old so i used my own towels The room is very nice actually They provide toiletries, kettle, hair dryer Iron is exactly near my room but outside The staff is humble The hotel even got the security to look out their customers’ cars Parking quite a lot in front of the hotel and its building at night Im sure will book this hotel again

    Stayed 1 night in Dec 2017

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