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Forest City Phoenix International Marina Hotel

Star Rating
4.5 out of 5

Information

Reviews

4.2 / 5Very Good
97 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Nusajaya Centre
    15 min drive
  • Popular Location
    Legoland Malaysia
    18 min drive
  • Popular Location
    Nanyang Technological University
    25 min drive
  • Airport
    Johor Bahru (JHB-Senai Intl.)
    33 min drive

Choose dates to view prices

Book online or call:

1 800 1 114 2468
  • Superior Twin Room, Sea View

    Room Amenities

    • Sea view
    • Sleeps 2
    More details
  • Deluxe Twin Room, Sea View

    Room Amenities

    • Sea view
    • Sleeps 2
    More details
  • Superior Suite, Sea View

    Room Amenities

    • Sea view
    • Sleeps 2
    More details
  • Deluxe Suite, Sea View

    Room Amenities

    • Sea view
    • Sleeps 2
    More details
  • Deluxe Double Room, Sea View

    Room Amenities

    • Sea view
    • Sleeps 2
    More details

About this area

Gelang Patah

Forest City Phoenix International Marina Hotel is located on the beach and in an area with good shopping. Legoland Malaysia and Jurong Bird Park are local attractions and those in the mood for shopping can visit Aeon Mall Bukit Indah and Jurong Point. Travelling with kids? Consider Sanrio Hello Kitty Town and Eco Botanic at EcoWorld Gallery. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Nusajaya Centre - 15 min drive
  • Popular Location
    Legoland Malaysia - 18 min drive
  • Popular Location
    Gleneagles Medini - 19 min drive
  • Popular Location
    Puteri Harbour Family Theme Park - 20 min drive
  • Popular Location
    Nanyang Technological University - 25 min drive

Getting around

  • Tuas Link Station - 24 min drive
  • JB Sentral - 36 min drive
  • Johor Bahru (JHB-Senai Intl.) - 33 min drive

Restaurants

  • Where to eat
  • C & M – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Forest City Phoenix International Marina Hotel

Family fun at the shore
Spend the day playing on the beach then return to dine at one of Forest City Phoenix International Marina Hotel's 2 restaurants. All 283 rooms boast deep soaking bathtubs, and offer free WiFi and Plasma TVs. Guests will also find fridges, room service (during limited hours) and rainfall showerheads.
Forest City Phoenix International Marina Hotel offers 283 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Plasma televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and umbrellas. After a day at the beach, enjoy amenities at Forest City Phoenix International Marina Hotel such as the seasonal outdoor pool, the kids' pool and the fitness centre.
Dining is available at one of the hotel's 2 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a garden and a terrace. Complimentary self-parking is available on-site.
Forest City Phoenix International Marina Hotel is a smoke-free property.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Renovations and closures

The following facilities are closed until further notice:
  • Swimming pool
  • One of the swimming pools

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.0 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 58.00 for adults and MYR 29.00 for children (approximately)
  • Airport shuttle fee: MYR 159 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 159 (one-way), (up to 12 years old)
  • Rollaway bed fee: MYR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The seasonal pool will be open from October to December.

Property is also known as

  • Forest City Phoenix Marina
  • Forest City Phoenix International Marina Hotel Hotel
  • Forest City Phoenix International Marina Hotel Gelang Patah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10 AM: MYR 58.00 for adults and MYR 29.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • TV channels
  • plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby things to do

Where to eat

  • C & M – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
4.2

Very Good

5 - Excellent
43
4 - Good
33
3 - Okay
17
2 - Mediocre
2
1 - Poor
2
4.3
Cleanliness
4.2
Service and Staff
3.9
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, amenities
  • Disliked: Staff & service

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019

3/5

  • Liked: Cleanliness
  • Disliked: Amenities, property conditions & facilities

The entire area is built for the mass mainland Chinese population. The staff speak fluent Mandarin & Malay but very little English. With accommodation paid in advance, the Front desk demanded a deposit for extras but the card machine connection didn’t work (like many things), so I was reluctantly released and allowed to go to my room. The dinner buffet was of very poor quality. We ordered from the menu, the steak sandwich was stale, cold, and only a 2ml slither of meat inside. The restaurant staff reluctantly let me leave when their card machine also didn’t work. The security guards stand on the edge of the pool and stare at everyone in the pool. The person sitting in the life guard chair had phone in pocket, sun glasses on and in long pants - definitely not ready to save anyone! There were no lounge chairs around the pool and walking on grass is not allowed. There was nothing in the small minibar fridge or large minibar cupboard, not even a bottle opener. There was tea making facilities in a tray. The beds, pillows and linen were comfortable and of good quality. The room smelt of mould- very stale. The shiny frame around bathroom window into the bedroom, meant that it acted like a mirror against anyone in that half of the bathroom to those outside the bathroom - a severe privacy issue! The pathways, steps and door frames often had design or safely issues - the property is not built to an international hotel standard, but a very local Chinese level. Would not stay again.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, room comfort

2019 Forest City Pheonix Hotel

Overall above average, location is decently far from town and amenties around is limiter.

Stayed 2 nights in Aug 2019

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