Ratings based on 508 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 17 Feb 2024
The checked in and out was a bit slow.
We arried 5 minutes before 3pm, yet the room was not ready until 3:45pm!! This was not a five star quality service!
by A verified traveler
Disappointing experience
Posted 7 Jan 2024 on HotelsWe were given a smoking room when we booked a non-smoking room. When we questioned the hotel reception, they insisted that it is a non-smoking room when it obviously smells like one and the house keeping staffs told us it is in fact a smoking floor/room. The hotel management insisted that non-smoking room is not available otherwise until we requested for a refund and miraculously there is a non-smoking room available for us. Wasted a lot of our time to check in.
Hotel room is clean but dated. Breakfast is average. Location is not very convenient from the airport train service. Stayed in 3 different hotels during our trip to Indonesia, unfortunately we have the worst experience at Ritz Carlton Mega Kuningan.
by A verified traveler
Posted 31 Dec 2023
Awesome……
by A verified traveler
Posted 24 Dec 2023
by A verified traveler
Posted 20 Nov 2023 on Hotels
by A verified traveler from Kuala Lumpur
Posted 2 Oct 2023
Older hotel, a bit dated. Can do without the torns in the curtains.
by A verified traveler
Posted 25 Sep 2023
Really nice views and every comfort you could want.
by A verified traveler
Posted 14 Sep 2023
I’d love to recommend others, such a nice and safe spot
