Ratings based on 210 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Mar 2023
Very convenient shopping experience within the same building. However, need to have more check-in counter during busy season. Check-in time move to 2:00pm.
by A verified traveler from Fukuoka
Posted 14 Jan 2023
Only things i didn't like: the cockroaches and the bad wifi connection at times.
by A verified traveler from Fukuoka
Posted 10 Jan 2023
Only complaint is wifi problems
by A verified traveler
Posted 8 Oct 2022 on Hotels
Where should i start, heating too low, rooms very small, dirty hotel with big insects appearing on the towels, and small ants, kind of well located but dirtiness makes it horrible, and the tiny room is bad too. This is one of the hotels i sadly won't stay in again. Elevator weird works in different directions often. Hard to find this hotel also. Wofi too slow
by A verified traveler
Posted 25 Mar 2020 on Hotels
by A verified traveler
Posted 10 Mar 2020 on Hotels
My mobile was stolen n the security Viktor was very fantastic. We caught the accomplice but the hp was not with him. Viktor I get
by A verified traveler
Posted 27 Nov 2019
Breakfast is quite delicious but best part is location. It’s right above Thamrin City for Jakarta’s best Muslim/Muslimah apparel both selection and prices. But do request for rooms with views otherwise you may end up in a dark and dinghy room with no view, like me. Very depressing. Bathroom needs upgrading. They really should “up their game” especially since there are other hotels just a stone’s throw away offering newer bigger and cleaner more pleasant rooms - at same or cheaper rates.
by A verified traveler
Posted 28 Sep 2019 on Hotels
It’s horrible! Safe malfunction. Dual tap for hot n cold shower loosen off. Why must I complain for just one night.
by A verified traveler from kuala lumpur malaysia
Posted 16 Sep 2019
hotel room is quite old room 622 maybe already more than 15 yrs need repainting on the walls.. the kiblat direction of mecca was vandalised erased. the ceiling top in this room can hear lots of rats running around especially at nite...
Comment from Hotel Management
20 Sep 2019 by Lia , Guest Relation , Hotel Management
Dear Mr Mohd Salim,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to learn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
by A verified traveler from Saudi
Posted 16 Aug 2019
It’s good hotel, clean and near big Malls and staff are very cooperative
Comment from Hotel Management
19 Aug 2019 by Lia, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Amaris Hotel Thamrin City
