Ratings based on 997 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kamloops
Posted 7 Apr 2024
Good location - about 8 mins walk from the train station. It is a renovated hotel - the halls are outdated, but at least the room was nice (looks new) and clean. The rooms are on the smaller end.
by A verified traveler
Posted 25 Dec 2023
by A verified traveler from Chicago
Posted 14 Oct 2023
Great staff. The team made a difference.
by A verified traveler
Reasonable price for a well designed modern hotel
Posted 1 Aug 2023 on HotelsLovely rooms. They were renovating the facade so unfortunately I couldnt enjoy the lovely view from my high room but I would definately stay at this place again.
by A verified traveler
Posted 28 Jul 2022 on Hotels
by A verified traveler
Posted 29 May 2022 on Hotels
Comment from Hotel Management
5 Jul 2022 by Guest Service, Hotel Management
Thank you for your comment. We look forward welcoming you back again in the future.
by A verified traveler
Posted 15 Mar 2022 on Hotels
Comment from Hotel Management
27 Mar 2022 by Guest Service, Hotel Management
Thank you very much !
by A verified traveler
Posted 2 Feb 2022 on Hotels
by A verified traveler
Posted 23 Nov 2021
Good value for money and comfortable room, but the worst shower I have ever come across in a hotel.
Comment from Hotel Management
23 Nov 2021 by Joyce Ching - Guest Services Manager, Hotel Management
Dear Paul, Thank you for taking time to review our hotel. We value all our guests’ comments as they help us improve and continually provide the best guest experience possible. Please feel free to tell us more. We look forward to welcoming you back for another promising stay soon. Thank you.
by A verified traveler
Posted 2 Nov 2021 on Hotels
Comment from Hotel Management
9 Nov 2021 by Joyce Ching - Guest Services Manager, Hotel Management
Dear Kenneth, It’s great to know that you had a fabulous stay with us this time, rest assured that we will keep it up in the future to ensure everyone a great experience like yours. We look forward to welcoming you back for another promising stay soon.
