Ratings based on 989 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Great staff and location. Spacious room in Hong Kong. Will definitely stay here if we come back
by A verified traveler from seattle
Posted 30 Mar 2024
I liked it
Comment from Hotel Management
6 Apr 2024 by Happy Leung, Hotel Management
Dear Yanlei,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager
by A verified traveler
Posted 25 Mar 2024
Nice location
Comment from Hotel Management
26 Mar 2024 by Happy Leung, Hotel Management
Dear Catherine,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager
by A verified traveler from Radlett
Posted 18 Mar 2024
by A verified traveler
Posted 17 Mar 2024
Its been years since we stayed at Park Lane but we are glad to have tried it again. Hotel is in a great location and rooms/facilities were top notch. What sets it apart though was the service we received from the staff. Thanks to Sandy, Bonnie, June, Neo, Michelle, Julia, Rachel, Juluis, Jack and Joey for making our stay great.
Comment from Hotel Management
20 Mar 2024 by Happy Leung, Hotel Management
Dear Dexter,Thank you for your kind review of our hotel. We are most delighted to know that you had an overall great stay and we also appreciate your compliments on the services provided by the teams. It was indeed our pleasure to have you always and we look forward to welcoming you again in the near future. Sincerely,Guest Experience Manager
by A verified traveler
Posted 7 Mar 2024
the check in was seamless, Quentin was very helpful and friendly in offering advice to our queries. The Parklane is also very accessible to various locations within Hong Kong island and more importantly walking distance to Causeway Bay MTR.
Comment from Hotel Management
15 Mar 2024 by Happy Leung, Hotel Management
Dear Rebecca,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager
by A verified traveler
Posted 26 Feb 2024
A lot of shopping in the area.
Comment from Hotel Management
15 Mar 2024 by Happy Leung, Hotel Management
Dear Jose,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager
by A verified traveler
Posted 23 Feb 2024
It was wonderful and a perfect added touch
Comment from Hotel Management
15 Mar 2024 by Happy Leung, Hotel Management
Dear Ginger,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager
by A verified traveler
Posted 22 Feb 2024
Zero Vip amenities accorded, no point reserving vip access hotels in future.
Comment from Hotel Management
23 Feb 2024 by Happy Leung, Hotel Management
Dear Mei Lan,Thank you for taking the time to share your review with us. We value your feedback greatly for us to closely monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you and your family back again in the future. Sincerely,Guest Experience Manager
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
26 Mar 2024 by Happy Leung, Hotel Management
Dear Adrienne,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager
