Ratings based on 978 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2024
Excellent stay. Everyone was courteous throughout our stay. Room was clean. Hotel was in a great spot. Walkable to surrounding areas
by A verified traveler
Posted 7 Mar 2024
by A verified traveler
Posted 4 Mar 2024
Even as a gold expédia i didn’t receive an upgrade. I even asked for it but it looks like they weren’t aware of such a thing. And they said hotel too busy
Comment from Hotel Management
5 Mar 2024 by Alex, Hotel Management
Dear Kwong Shin Michael,Thank you for your recent patronage at The Mira Hong Kong, as well as sharing your stay experiences. We strive every day to create MIRA-culous moments for our guests and it is disappointing to read that we failed to achieve our goal this time.The hotel will provide members with the privileges such as room upgrade depending on the situation and availability but unfortunately we couldn't provide you of such during your recent stay with us which we profoundly apologize.Once again, we genuinely appreciated for your feedback as it helps us improve and very much value your patronage with looking forward to the opportunity to host you again and provide a truly MIRA-velous experience. Best Regards, Alexander Wassermann Head, Hotels & Serviced Apartments #themirahotel
by A verified traveler
Posted 3 Mar 2024
The room is clean but the wardobe is a little bit old. And the lighting is not enough.
Comment from Hotel Management
5 Mar 2024 by Alex, Hotel Management
Dear Mei Yin, Thank you for your recent patronage at The Mira Hong Kong, as well as sharing your stay experiences. We strive every day to create MIRA-culous moments for our guests and it is disappointing to read that we failed to achieve our goal this time.Please rest assured that the hotel has embarked on a room maintenance program since last summer and it is currently in progress to upkeep our rooms and facilities.Once again, we genuinely appreciated for your feedback as it helps us improve and very much value your patronage with looking forward to the opportunity to host you again and provide a truly MIRA-velous experience. Best Regards, Alexander Wassermann Head, Hotels & Serviced Apartments #themirahotel
by A verified traveler
Posted 1 Mar 2024
by A verified traveler
Posted 29 Feb 2024
The very step we took into this hotel, we were overwhelmed by its fragrance I believe was exuded by a robot roaming around. You thinks these days some people may be allergic or annoyed by this fragrance and this hotel should not have that. Room was a bit antiquated as it is evident by yellowish stains here and there. The good points are comfortable bed, strong shower, plenty of hygienic items. Swimming pool temperature is kept decently warm, an excellent jacuzzi and sauna. Pool facility is the reason I pick this hotel. Next vacation I probably would pick Cordis hotel in Mong Kok area!
Comment from Hotel Management
1 Mar 2024 by Alex, Hotel Management
Dear Yvon,Thank you for your recent patronage at The Mira Hong Kong, as well as sharing your stay experiences which it helps us to improve, achieve and maintain the high level of service that we are known for.As a member of Design Hotels, we pride ourselves as a stylish urban escape with chic and sophisticated design which we keep striving to create MIRA-velous experiences for our valued guests so the hotel has embarked on a room maintenance program since summer and it is currently in progress to upkeep our rooms and facilities.Thanks for highlighting our award-winning MiraSpa with a stunningly-lit infinity pool is certainly the perfect haven for tranquility to recharge and rejuvenate. Once again, your feedback is important for us to personalize your stay or visit in the future which we truly appreciated and we all look forward to welcoming you back to #themirahotel for another MIRA-velous journey. Best Regards, Alexander Wassermann Head, Hotels & Seviced Apartments #themirahotel
by A verified traveler from Peoria
Posted 23 Feb 2024
Love the mirrored hallways.
Comment from Hotel Management
28 Feb 2024 by Alex, Hotel Management
Dear Michael, Thank you for staying at The Mira Hong Kong and sharing your wonderful review. It is absolutely a pleasure to know that we managed to provide an excellent stay in every aspect and that we did not disappoint you. As a member of Design Hotels, we pride ourselves as a stylish urban escape with chic and sophisticated design which we keep striving to create MIRA-velous experiences for our valued guests. Please come & visit us again and we look forward to welcoming you back to #themirahotel in the near future. Best Regards, Alexander Wassermann Head, Hotels & Serviced Apartments #themirahotel
by A verified traveler
Posted 18 Feb 2024
by A verified traveler
Posted 17 Feb 2024
Friendly service and nice environment.
Comment from Hotel Management
21 Feb 2024 by Alex, Hotel Management
Dear Albert,Thank you for staying at The Mira Hong Kong and sharing your positive review. It is truly our pleasure to learn that we managed to deliver a friendly yet professional service by our MIRAcle Makers as we endeavor to deliver MIRA-velous experiences & services to all our guests.Once again, your feedback is important for us which we truly appreciated and we all look forward to welcoming you back to #themirahotel for another MIRA-velous journey.Best Regards, Alexander Wassermann Head, Hotels & Serviced Apartments #themirahotel
by A verified traveler
Posted 13 Feb 2024
Service is excellent
Comment from Hotel Management
14 Feb 2024 by Alex, Hotel Management
Dear Serina,Thank you for staying at The Mira Hong Kong and sharing with us your experience. It is absolutely a pleasure to know that your overall experience was excellent that we did not disappoint you. It is our mission to always exceed guest's expectations, the MIRA way and it is rewarding to know our team of MIRAcle Makers has extended our warmest hospitality.We cannot wait to welcome you back to #themirahotel in the future.Best Regards,Alexander WassermannHead, Hotels & Serviced Apartments#themirahotel