photo by

Get an overview of this hotel4-star family-friendly hotel connected to a shopping centre in Islands District

Popular property highlights

Free WiFi
Restaurant
Swimming pool
Business center
Laundry facilities

Location

This family-friendly Tung Chung hotel is located near the airport, within 1 mi (2 km) of Tung Chung New Development Ferry Pier and Citygate Outlets. Tung Chung Fort is 1.6 mi (2.5 km) away. Hong Kong Tung Chung Station is 10 minutes by foot.

Hotel features

Along with 3 restaurants, this hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café and valet parking.

Room amenities

All 440 rooms feature thoughtful touches such as bathrobes and slippers, plus 24-hour room service and LCD TVs with satellite channels. Other amenities available to guests include wireless Internet access (surcharge), wired Internet (surcharge) and minibars.

Languages Spoken

  • English

Novotel Citygate Hong Kong

Renovations & Closures

The following facilities are closed seasonally every year. They will be closed from 1 December until 31 March:
  • Swimming pool

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Novotel Citygate Hong Kong provides a 24-hour fitness centre and a kid's pool. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site and wireless Internet access is complimentary.

Event facilities measuring 4790 square feet (445 square metres) include conference rooms. This family-friendly hotel also offers a terrace, tour or ticket assistance and multilingual staff. A roundtrip airport shuttle is complimentary for guests (available at scheduled times). On-site parking is available (surcharge).

Novotel Citygate Hong Kong has designated areas for smoking.

  • Bar/lounge 
  • Designated smoking areas (fines apply) 
  • Lift 
  • Free airport transport 
  • 24-hour front desk 
  • Conference space 
  • Tours/ticket assistance 
  • Built in 2006 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Valet parking (surcharge) 
  • Outdoor pool 
  • Computer station 
  • Outdoor seasonal pool 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 445 
  • Number of meeting rooms - 7 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • ATM/banking 
  • Number of restaurants - 3 
  • Concierge services 
  • Conference space size (feet) - 4790 
  • Designated smoking areas 
  • Ballroom 
  • Banquet hall 
  • Laundry facilities 
  • Total number of rooms - 440 
  • 24-hour fitness facilities 
  • Television in common areas 
  • Number of floors - 23 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Playground on site  

Internet

Available in all rooms: ,

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Pay movies 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Bathtub or shower 
  • Slippers 
  • Satellite TV service 
  • Iron/ironing board 
  • WiFi (surcharge) 
  • Blackout drapes/curtains 
  • Number of bathrooms -  
  • Private bathroom 
  • Bathrobes 
  • Room service (24 hours) 
  • Cribs/infant beds (surcharge) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • Desk 
  • In-room safe (laptop compatible) 
  • Wired Internet access (surcharge) 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and at the weekend between 6:30 AM and 11 AM.

Essence – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Olea – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open daily.

Andante – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 6 AM to 11:30 PM. Contact the property in advance to get details. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Cribs (infant beds) are available for HKD 250.0 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: HKD 800.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: between HKD 178 and HKD 178 per person (approximately)
  • Fee for in-room wireless Internet: HKD 120 per day (rates may vary)
  • Fee for in-room wired Internet: HKD 120 per day (rates may vary)
  • Valet parking fee: HKD 250 per day
  • Crib (infant bed) fee: HKD 250.0 per night
  • Rollaway bed fee: HKD 550.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Novotel Citygate Hong Kong Hotel Tung Chung
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong
  • Novotel Hong Kong Airport
  • Novotel Citygate Hong Kong Hotel Hong Kong

We should mention

The seasonal pool will be open from April to November.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This is an Expedia Rate property.


Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review