Ratings based on 998 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Ringo Poon, Hotel Management
Dear Steven,Thank you for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
by A verified traveler
Posted 19 Dec 2023
Comment from Hotel Management
22 Dec 2023 by Ringo Poon, Hotel Management
Dear Kathy,Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
by A verified traveler
Posted 14 Dec 2023
Comment from Hotel Management
18 Dec 2023 by Ringo Poon, Hotel Management
抱歉這一次體驗未能令 閣下滿意，您的意見對我們尤其重要，我們希望可以與您聯絡，詢問多一點資料，從而作出改進。 我們亦很感謝您給予的意見，您的寶貴意見讓我們更能明白客人對酒店的要求，使我們能提供顧客更完善之服務。我們期待能再次歡迎您入住本酒店。潘偉傑總經理
by A verified traveler
Posted 3 Dec 2023
It is convenient. Lots of places to eat. A noodle shop and a 7-11 across from the hotel. MTR is not far but the area is working class and industrial, not the prettiest but safe!
Comment from Hotel Management
5 Dec 2023 by Ringo Poon, Hotel Management
Dear Charles,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
by A verified traveler
Posted 30 Nov 2023
We stayed for 29 days in this hotel , but we didn’t receive special price or future credit for the long stay , that was disappointing, but the hotel is close to MTR and very convenient to restaurants and malls .
I like to recognize my room attendant named Coco, she is a very friendly accommodating lady , met all our requests without delays, very flexible to our convenience to make up our room , she made our stay much more comfortable 🙏🙏🙏🙏🙏
Comment from Hotel Management
5 Dec 2023 by Ringo Poon, Hotel Management
Dear Wanda,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
by A verified traveler
Posted 25 Nov 2023
Nice and Clean. Staff are friendly. Location is a little bit far from town center, but the room is bigger.
Comment from Hotel Management
5 Dec 2023 by Ringo Poon, Hotel Management
Dear Kenneth,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
by A verified traveler
Posted 21 Nov 2023
The first day when I arrived the shower drained was blocked and water went everywhere but it was fixed immediately but the staff should check the drain regularly
Comment from Hotel Management
21 Nov 2023 by Ringo Poon, Hotel Management
Dear Charles,Thank you very much for sharing your recent experience whilst staying with us.We are sorry to hear that you did not enjoy your stay to the fullest. Your feedback will be carefully taken into account and will be passed over to the related departments for improvement.Once again, thank you for your time in sharing the comments and we do hope that we will have the opportunity to welcome you back.With warmest regards,Ringo PoonGeneral Manager
by A verified traveler
Posted 24 Aug 2023
Comment from Hotel Management
14 Sep 2023 by Ringo Poon, Hotel Management
Dear LizhenThank you for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
by A verified traveler
Posted 21 Aug 2023 on Hotels
Comment from Hotel Management
23 Aug 2023 by Ringo Poon, Hotel Management
Dear Luke,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
by A verified traveler
Posted 5 Aug 2023 on Hotels
Comment from Hotel Management
7 Aug 2023 by Ringo Poon, Hotel Management
Dear Paul Chung Wah,Thank you for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
