Ratings based on 771 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2024
by A verified traveler
Posted 16 Dec 2023
by A verified traveler
Posted 12 Dec 2023
I have stayed here in a number of occasions. However the hotel rooms/bathroom are looking very tired and need of refurbishment
by A verified traveler
Posted 17 Nov 2023 on Hotels
by A verified traveler
Posted 31 Oct 2023 on Hotels
by A verified traveler
Posted 26 Oct 2023 on Hotels
by A verified traveler
Posted 16 Oct 2023
Great hospitality especially by the front desk staff, facilitates (eg spa and gym) and location (with direct access to the MTR station and Pacific Place). The only negative was that the room we stayed in was slightly dated.
by A verified traveler
Posted 29 Sep 2023 on Hotels
by A verified traveler
Posted 28 Sep 2023
we reserved 3 rooms for my wife and 2 friends. We bought breakfast for 2 for each room but staff insisted we only have 1 breakfast for each room. The staff didn't realize the mistake and also the way the staff handled it was terrible. This was an excellent hotel but now it changed our view. We don't like it.
by A verified traveler
Posted 23 Sep 2023 on Hotels