Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Mar 2024
Most of the staff were very good but we did have a bit of an issue because they couldnt speak English. The property was clean. It has had some renovation but does look a little dated in parts.
Good location. Reasonably close to the ferrys and shopping locations. Great buffet every morning.
We had some issues with faulty items. The safe wouldnt always open and was flashing battery issues. We had a flickering light in the bathroom. The scales didnt work.
by A verified traveler
Posted 10 Mar 2024
It’s clean, hotel smell great, breakfast buffet has lots of variety and selection, the only lacking was the tv programme, it was so boring. would be great if it has Netflix, Chinese/korean Tv series, hair dryer in room no 715 need to be replaced with powerful one. It is too outdated. Hotel location is great. Only 20 min walk to Harbour city. Walk distance to MTR station. Will come back again next time.
by A verified traveler
Posted 7 Mar 2024
Stayed here for 4 nights. Staff were friendly and helpful, and you have a 24/7 service from your room, whatever you need. If you stay, book a harbour view room. It’s worth it! The views are amazing. There’s an MTR station not far up the road, but getting Ubers and taxis from the hotel is never a problem. Hotel was always clean and welcoming.
by A verified traveler
Posted 2 Mar 2024
by A verified traveler
Posted 2 Feb 2024
Great location
by A verified traveler
Posted 14 Jan 2024
by A verified traveler from San Francisco
Posted 8 Jan 2024
The hotel is on the older side. It would benefit from cosmetic renovation. The location is convenient. The food at breakfast was subpar sadly. The xiao mai for instance tasted like poor quality premade frozen type. The xia jiao similarly bad and has a powdery skin. I decided to skip breakfast after giving it two attempts.
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Posted 6 Jan 2024
Beautiful hotel, excellent restaurants, well-situated. The only negative is that the air conditioning was set too high, and we were freezing in restaurants, halls, our room, etc. Other than that, a fantastic stay!
by A verified traveler from Logandale
Posted 3 Jan 2024
Great place to stay. Great location. Breakfast was fantastic. We bought the breakfast with the room and so glad we did. Very convenient. We would definitely stay here again. We thought is was very reasonable in price.