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Reviews

4.2/5 Very Good
1,002 reviews
"Friendly staff Nice buffet breakfast Room was good. Everything we needed. Disapp..."

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    University of Hong Kong
    8 min walk
  • Popular Location
    Hong Kong - Macau Ferry Terminal
    2 min drive
  • Popular Location
    Soho
    4 min drive
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    26 min drive

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Book online or call:

1 800 1 114 2468
  • Deluxe City View Queen Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Harbour View Queen Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Superior City View Queen Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Mountain View Queen Room with Club Lounge Access

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Club Harbour View Queen Room with Club Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Deluxe Harbour View Twin Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Superior City View Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Harbour View Twin Room with Club Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Club Mountain View Twin Room with Club Lounge Access

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details

About this area

Hong Kong

Near a metro station, Hotel Jen Hong Kong by Shangri-La is in Hong Kong's Western District neighbourhood, an area with good airport proximity. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hong Kong Park and Kowloon Bay. Travelling with kids? Don't miss The Peak Tram and Ocean Park.

Popular Location

What's nearby

  • University of Hong Kong - 8 min walk
  • Hong Kong - Macau Ferry Terminal - 2 min drive
  • Soho - 4 min drive
  • Lan Kwai Fong - 13 min drive
  • Madame Tussauds - 21 min drive

Getting around

  • Hong Kong Central Station - 3 min drive
  • Hong Kong Station - 3 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 26 min drive

Restaurants

  • Where to eat
  • Cafe Malacca – Restaurant offering Malaysian cuisine. Serves breakfast and lunch daily. Reservations required.
  • Lobby Bar – Serves light fare daily, happy hour available.
  • Club Lounge – Ocean-view rooftop bar. Open daily. Reservations required.

About this property

Hotel Jen Hong Kong by Shangri-La

Family-friendly Hong Kong hotel in Western District, walk to Victoria Harbour
Along with a restaurant, this hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning. Rooms feature free WiFi and free wired Internet, plus room service (during limited hours) and LCD TVs with cable channels.
Air-conditioned accommodation at Hotel Jen Hong Kong by Shangri-La offers complimentary bottles of water. LCD televisions come with premium cable channels. Guests can surf the web using complimentary wired and wireless Internet access. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: HKD 350 per night
Limited parking spaces
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM
1 restaurant
Room service available

Things to do

24-hour fitness centre
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Lift

Guest services

24-hour front desk
Dry-cleaning service
Luggage storage
Tour/ticket assistance

Languages spoken

Chinese
English

Business services

Business centre
Conference space (1033 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Rollaway/extra beds (surcharge)

Entertainment

TV channels
LCD TV
premium channels

Food and drink

Free bottled water

Policies

Check-in

Minimum check-in age - 18

Check-out

Express check-out

Special check-in instructions

  • Airport shuttle service is available from 11:30 AM to 4:30 PM. Fees may apply. Contact the property in advance to make arrangements.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 16 December until 07 March:
  • Swimming pool

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.
  • Free cots (infant beds)!

Property payment types

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 195.80 for adults and HKD 97.90 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one-way)
  • Self-parking fee: HKD 350 per night
  • Rollaway bed fee: HKD 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    On-site parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a strict no-party policy. Bookings for individuals or groups for the purpose of attending parties are prohibited and will be rejected.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. A car is not required for transport to and from this property.

Property is also known as

  • Hotel Jen Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Jen Hong Kong By Shangri La
  • Hotel Jen Hong Kong by Shangri-La Hotel
  • Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Hotel Jen Hong Kong by Shangri-La Hotel Hong Kong
4.2

Very Good

5 - Excellent
421
4 - Good
454
3 - Okay
89
2 - Mediocre
24
1 - Poor
14
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff Nice buffet breakfast Room was good. Everything we needed. Disappointed that the roof top pool was closed while we were there. Overall it was a good experience

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

No service for check in or out via shuttle Service

Stayed 2 nights in Dec 2019

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