Ratings based on 948 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Good location and shuttle bus service very good.
by A verified traveler
Posted 23 Apr 2024
clean and very helpful staff
Comment from Hotel Management
25 Apr 2024 by Dorsett Wanchai, Hotel Management
Dear George, We are glad that you had a comfortable staying experience with us. Your compliment is definitely a great motivation for all of us to strive for even better services in the future. We will seek continuous improvement and deliver to all our guests a comfortable stay.
by A verified traveler
Posted 20 Apr 2024
Its ok
Comment from Hotel Management
22 Apr 2024 by Dorsett Wanchai, Hotel Management
Dear May, We are glad that you had a comfortable staying experience with us. We will seek continuous improvement and deliver to all our guests a comfortable stay.
by A verified traveler
Posted 20 Apr 2024
Very clean and friendly staff and very helpful
Comment from Hotel Management
22 Apr 2024 by Dorsett Wanchai, Hotel Management
Dear George, We are glad that you had a comfortable staying experience with us. Your compliment is definitely a great motivation for all of us to strive for even better services in the future. We will seek continuous improvement and deliver to all our guests a comfortable stay.
by A verified traveler
Posted 17 Apr 2024
1st floor women’s washroom was terrible as the toilet was difficult to flush. Main lobby has very old and dirty furniture.
Breakfast selections were limited. Staff were super friendly. Shampoo and conditioner not usable. Slippers were poor condition
Comment from Hotel Management
18 Apr 2024 by Dorsett Wanchai, Hotel Management
Dear Serena, Thank you for your comments. We regret to hear that your stay did not meet your expectations this time. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back to Dorsett Wanchai in the near future, providing you with a more enjoyable and satisfactory stay.
by A verified traveler from Wantage
Posted 14 Apr 2024
Great property, centrally located to all amenities, walking distance to the So Kon Po hotel, Time Square, Tram & causeway bay & wan Chai train stations. Staff are great and very hospitable to our needs. Highly recommend this hotel.
Comment from Hotel Management
15 Apr 2024 by Dorsett Wanchai, Hotel Management
Dear Susana, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
by A verified traveler from West Vancouver
Posted 14 Apr 2024
All the staff tried extra hard to make sure we had a great time
Comment from Hotel Management
15 Apr 2024 by Dorsett Wanchai, Hotel Management
Dear James, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
by A verified traveler
Posted 12 Apr 2024
Rather expensive bar.
Otherwise ideal location for us.
Comment from Hotel Management
15 Apr 2024 by Dorsett Wanchai, Hotel Management
Dear Laurence, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
by A verified traveler
Posted 12 Apr 2024
Good value. Staff very friendly and helpful.
Comment from Hotel Management
15 Apr 2024 by Dorsett Wanchai, Hotel Management
Dear Elsa, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
by A verified traveler from West Vancouver
Posted 12 Apr 2024
The hotel is very clean and well maintained. Everyone is helpful and responsive. I would highly recommend staying here as a former resident of Hong Kong.
Comment from Hotel Management
15 Apr 2024 by Dorsett Wanchai, Hotel Management
Dear James, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
