Ratings based on 1,027 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
Great clean room. Easy to get to from the station. Staff at the hotel were very friendly.
We will definitely stay here again
by A verified traveler
Posted 25 Mar 2024
The family room option fit our living needs. The staff was friendly and helpful.
by A verified traveler
Posted 24 Mar 2024
Good location!
by A verified traveler
Posted 22 Mar 2024
The swimming pool is heated, very nice for this time of the year. We love the steam and sauna rooms, this is one of the reason we decided to stay here. The staffs are very friendly, go above and beyond to help you. Room is made daily and two 1 liter glass bottle of filtered water provided daily. If you need more water, the filter faucet is in the Lobby and you can refilled as much as you want. We had to buy filtered water at the super market when staying at other hotels in Hong Kong before.
This hotel is connected to Mongkok MTR train station via interconnected bridge of Latham Place shopping mall. Very convenient for transportation. We will definitely stay here again next time in HK.
by A verified traveler from San Francisco
Posted 19 Mar 2024
Great location. Bustling neighborhood but calm and quiet inside the hotel. Great shopping and dining right on doorsteps.
by A verified traveler
Posted 18 Mar 2024
Manager wrote an email saying the hotel will gift us a bottle of red wine for our anniversary celebration but we found nothing in the room. During check-in, they couldn’t find us a room with king bed. Waited about 25 min for the check-in and they finally gotten us a room with king bed. Supposed to be a non-smoking hotel but this level has very strong residual cigarette smoke smell throughout the corridor and room. The number of air purifiers along the corridor n in the room did nothing to remove the smell.
by A verified traveler from newton
Posted 17 Mar 2024
This is my favorite hotel in HK
by A verified traveler
Posted 16 Mar 2024
The breakfast buffet here was top notch. Good service at the hotel and everywhere.
by A verified traveler from Stuart
Posted 11 Mar 2024
Excellent property
by A verified traveler
Posted 9 Mar 2024
Little old and run down but clean and very nice