Ratings based on 172 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from fremont

Posted 9 Apr 2024
It’s a uphill walk from the city center n train station but enjoyed the kitchen common dining area
5 out of 5
by A verified traveler

Posted 7 Oct 2023
Excellent property with super helpful and polite staff. Very clean and quiet with great views. Onsen baths are a bonus!
Comment from Hotel Management
7 Oct 2023 by Kate, Hotel Management
Dear Sophie,Thank you for such a lovely feedback.We hope to see you again.Have a beautiful day.Sincerely,K's House Hakone
5 out of 5
by A verified traveler

Posted 2 Aug 2023
Great staff
5 out of 5
by A verified traveler

Posted 14 Jul 2023
Very nice hostel for families. Beautiful surroundings, quiet, clean, well supplied kitchen and nice common areas. The staff were very pleasant and helpful snd we enjoyed using the onsen. It’s a bit off the beaten path so be ready to walk or take transportation to get to restaurants and sightseeing locations.
5 out of 5
by A verified traveler

Fantastic Stay

Posted 19 Jun 2023 on Hotels
We loved our 2 night stay. Our ensuite room was clean, quiet and very comfortable in an excellent location. We really liked the Japanese feel with the mats on the floor and the roll out futon. Both inside and outside onsens were fantastic and a perfect temperature. The freshly made coffee in the mornings were really appreciated. Staff were very friendly, efficient and really helpful. Thank you.
5 out of 5
by A verified traveler

Posted 13 Jun 2023 on Hotels
For the price you cant beat it! Nice and clean, and a onsen to relax in!
3 out of 5
by A verified traveler

Posted 3 Apr 2023
It is a hostel, so my expectations should've reflected that.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2020 on Hotels