Luxury Hotels in Ermita, Manila

"Overall a great stay."

"The staff is friendly"

"Staff very friendly and polite. Great services"

"Sofitel hotel is my favorite resort in Manila. The food, staff, cleanliness, view from room and location is perfect for me. This is my third time there. If you want a nice memorable stay, this is the place to go. Sir Michael. "

"It’s an iconic hotel, been around for years, love my stay, just maybe time to change the carpet on the rooms, looking pretty dirty and old. Other than that I enjoyed my stay "

"It is pretty nice "

"Nice people or employee"

"The hotel is very close to the airport and my room was quiet although it is near the airport so you may want to check with the hotel to not face the road if noise is a concern. The rooms were clean. The area to improve on is the Breakfast Buffet when it comes to cleanliness. It's tough because it is very crowded but I would take a serious look at the yogurt station and the peanut butter. The problem is leaving out a big open bowl of yogurt with a spoon that falls into the yogurt with everyone touching it. Same for the peanut butter. It is better to have individual cups of yogurt (or don't offer it at all) and individual packets of peanut butter as they have for honey and jam. As a result, it looks unhygienic even for those not eating it. Otherwise, I enjoyed the hotel and the staff were always helpful and friendly."

"Convenient n clean. Excellesnt CS service."