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Reviews

4.5 / 5Excellent
1,561 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dubai World Trade Centre
    12 min walk
  • Popular Location
    Dubai International Convention and Exhibition Centre
    14 min walk
  • Popular Location
    BurJuman Mall
    4 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    10 min drive

Choose dates to view prices

Book online or call:

1 800 1 114 2468
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Club Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Club Room, Business Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access, View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Presidential Suite, 1 King Bed, Business Lounge Access, View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Apartment, 1 Bedroom

    Room Amenities

    • Sleeps 3
    More details
  • Apartment, 2 Bedrooms, City View

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Apartment, 2 Bedrooms, View (Skyline View)

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Apartment, 3 Bedrooms, View (Skyline View)

    Room Amenities

    • City view
    • Sleeps 7
    More details

About this area

Dubai

Located in Dubai, Sheraton Grand Hotel, Dubai is in the city centre and near a metro station. Burj Khalifa and Jumeirah Mosque are notable landmarks, and some of the area's activities can be experienced at Dubai Cruise Terminal and Dubai Festival City Mall. KidZania and Dubai Aquarium & Underwater Zoo are not to be missed.

Popular Location

What's nearby

  • Dubai World Trade Centre - 12 min walk
  • Dubai International Convention and Exhibition Centre - 14 min walk
  • BurJuman Mall - 4 min drive
  • City Walk - 5 min drive
  • Dubai Mall - 5 min drive

Getting around

  • Al Jafiliya Station - 15 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • Where to eat
  • Feast – Restaurant offering international cuisine. Serves breakfast and lunch daily.
  • Link@Sheraton Cafe – Serves breakfast, lunch and dinner daily.
  • Dawn & Dusk – Bar offering barbecue. Serves breakfast, lunch and dinner daily.
  • Sheraton Club Lounge – Lobby lounge offering international cuisine. Serves breakfast and light fare daily.

About this property

Sheraton Grand Hotel, Dubai

Luxury Dubai hotel in Trade Center, near Dubai World Trade Centre
4 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar. All 654 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find 24-hour room service, wired Internet (surcharge) and minibars.
Sheraton Grand Hotel, Dubai offers 654 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.
The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (AED 75 per day)
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: AED 125 per person
4 restaurants and 1 coffee shop/cafe
3 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Aerobics classes
Children's pool
Full-service spa
Outdoor pool
Sauna
Steam room

Family friendly

Children's pool
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Mini-fridge
Outdoor pool

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

Arabic
Chinese
English
Hindi
Russian

Business services

24-hour business centre
11 meeting rooms
Computer station
Conference space (4026 square feet)

Outdoors

Pool sunloungers

Spa

10 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Climate control (heating)
Linens
Pillow menu

Bathroom

Bathrobes
Bidet
Eco-friendly toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

42-inch LCD TV
TV channels
premium channels

Food and drink

Coffee/tea maker
Free bottled water
Mini fridge
Minibar

More

Connecting rooms available
Desk
Electrical adapters/chargers
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in between 3:00 PM - 3:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 125 per person (approximately)
  • Fee for in-room wired Internet: AED 75 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property. A car is recommended for transport to and from this property.

Property is also known as

  • Sheraton Grand Hotel Dubai
  • Sheraton Grand Hotel
  • Sheraton Grand Dubai
  • Sheraton Grand
  • Sheraton Hotel, Dubai Dubai
  • Sheraton Grand Hotel, Dubai Hotel
  • Sheraton Grand Hotel, Dubai Dubai
  • Sheraton Grand Hotel, Dubai Hotel Dubai
4.5

Excellent

5 - Excellent
999
4 - Good
424
3 - Okay
73
2 - Mediocre
33
1 - Poor
32
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2020

2/5

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness

The area and club room is really good. But the cleanliness of the public area like restaurant and common toilets are not clean. Breakfast spread is too limited and no variation.

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

At check in we didn't get a room with a king size bed as specified in the reservation.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location and wonderful welcoming staff. Booked a club suite where we had access to the club lounge that opens 24hrs. Excellent experience that will repeat for sure.

Stayed 8 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel had an "Upscale" look and it was not very expensive. Staff was friendly and attentive. Quick meals could be had in the cafe in the lobby and the restaurant buffet on the 6 floor was reasonable. I would stay again

Stayed 4 nights in Jan 2020

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