Ratings based on 243 Verified Reviews

4.4 out of 5
82% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Loved the staff and the facilities
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2024
3 out of 5
by A verified traveler from richmond hill

Posted 22 Mar 2024
Hallways smell of smoke, unsavoury mall downstairs, probably the worst ritz you will ever stay in
5 out of 5
by A verified traveler

Posted 22 Mar 2024
Lovely rooms and staff. Had a great bar and room service with great food
5 out of 5
by A verified traveler

Posted 28 Jan 2024
The staff is excellent and very polite
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Ritz Cle

Posted 6 Nov 2023 on Hotels
Stayed at the Ritz Carlton Cleveland and took in the Cavs Warriors game. Fantastic place. All around.
5 out of 5
by A verified traveler

Posted 14 Oct 2023
Overall the stay was a very good experience and shall return
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2023
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