Ratings based on 48 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Checked out a few days early , rooms a very run-down and one building is mostly vacant . Lobby and exterior are beautiful , but not much traffic and I think that’s why it’s a bit outdated in rooms … fixtures falling apart and carpets stained , also no English tv options and gate often didn’t lift up when trying to exit parking lot , therefor we had to make multiple calls to front desk sometimes while being honked at . 500 deposit was expected to be paid even though when booking room online , everything was paid for supposedly thru Expedia ! Still waiting for that back after checking out four days early …told absolutely no refund for checking out early due to Expedias policy …. Don’t use Expedia if you have doubts , refunds are next to impossible !
by A verified traveler
Posted 23 Dec 2023
by A verified traveler
Posted 3 Jul 2023
by A verified traveler
Posted 22 Aug 2020 on Hotels
by A verified traveler
Posted 12 Aug 2019 on Travelocity
The whole hotel is too dark everywhere with a very unfriendly staff. Many areas are broken without repair and maintenance. It is a shame to be awarded a 5 stars.
by A verified traveler
Posted 11 Jun 2019
by A verified traveler
Posted 5 Jun 2019 on Travelocity
The staff is very nice everybody who work there The manager was real nice I like to buffet They could change the menu once in a while
by A verified traveler
Posted 29 Apr 2019
by A verified traveler
Posted 15 Jan 2019
The room smelled like cigarettes. Other than that it was very nice
by A verified traveler from Nha Trang- Starcity Hotel
Short trip to Chongqing
Posted 19 Dec 2018 on HotelsAmazing hotel with vakue for money hotel
